Temp Dental Receptionist — Front Desk & Patient Experience

Northern Valley Indian Health; Chico (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

Northern Valley Indian Health in Chico, CA seeks a Dental Receptionist to sustain a welcoming front office and support patients through scheduling, registration, and billing tasks. This role requires excellent customer service and the ability to handle referrals and manage information in the EHR system.

You will work under the Clinic Support Supervisor, ensuring accurate patient data, secure records, and compliance with HIPAA/HITECH while delivering compassionate, efficient service to our

Qualifications

• High School Diploma or GED required.
• 1 year customer service/clerical office experience required.
• Excellent customer service and communication skills.
• Knowledge of healthcare insurance systems (Medi-Cal, Private Insurance, and Fee-for-Service).
• Proficient computer skills and familiarity with EHR systems.

Responsibilities

• Provide front office services including reception, scheduling, billing support.
• Register patients, schedule appointments, and assist with referrals.
• Maintain accurate medical records and handle releases of information.
• Ensure HIPAA privacy and confidentiality.
• Collaborate with clinic staff to deliver quality patient experience.

Skills

Customer service

Communication

Interpersonal skills

Time management

Healthcare insurance knowledge

Computer skills

HIPAA/HITECH familiarity

Attendance reliability

Education

High School Diploma or GED

Job description

Northern Valley Indian Health in Chico, CA seeks a Dental Receptionist to sustain a welcoming front office and support patients through scheduling, registration, and billing tasks. This role requires excellent customer service and the ability to handle referrals and manage information in the EHR system.

You will work under the Clinic Support Supervisor, ensuring accurate patient data, secure records, and compliance with HIPAA/HITECH while delivering compassionate, efficient service to our