Temp Concierge- Split shift

Planned Companies; Oakland (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

Planned Companies in Oakland and San Francisco seeks Front Desk Associates and Doormen to ensure a welcoming experience, maintain safety and coordinate services for tenants, guests and vendors.

Responsibilities include greeting entrants, scheduling reservations, organizing events, guiding to local services, and securing mail and key access. Qualifications include 3+ years in customer service, excellent communication, knowledge of local attractions, and ability to lift up to 50 lbs.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and help access local attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.

Skills

Customer service

Communication

Job description

Planned Companies –Concierge – Job Description

Location: Oakland & San Francisco, CA.

Schedule: Oakland: Wednesday, Thursday, Friday 10:00 pm- 7:00 am.

San Francisco: Saturday and Sunday 5:00 pm - 1:45 am

Payrate: $26/hr.

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.