TEMP-Admin Clerical Cust Svc (Asst Dir-FSL)

Georgia Institute of Technology; Atlanta (GA); On-site; USD 33,000 - 47,000; Full time

Job summary

Georgia Tech is seeking a TEMP - Admin Clerical Cust Svc (Asst Dir-FSL) to provide office support within the Center for Student Engagement's Fraternity and Sorority Life department. The role involves organizing correspondence, scheduling, file maintenance, and assisting customers with service needs in a busy campus unit.

Responsibilities include advising Greek councils, managing facilities for chapters, and promoting safe lifestyles while coordinating with management and staff.

Qualifications

• Experience performing general office tasks, filing, and documentation.
• Ability to schedule meetings, organize correspondence, and support customers.
• Commitment to customer service and campus program support.

Responsibilities

• Establish and build working relationships with volunteers and campus community.
• Advise Greek councils (Panhellenic, Interfraternity, Multicultural Greek, NPHC).
• Manage facilities and housing-related services for chapters.
• Provide guidance to programs promoting safe and healthy lifestyles for Greek members.
• Support leadership development through the Greek Advance program.
• Respond to crises and emergencies within the Greek community and report infractions.

Skills

General office administration

Communication

Interpersonal skills

Multitasking

Education

Master's degree or equivalent

High school diploma or GED

Job description

Job Title: TEMP - Admin Clerical Cust Svc (Asst Dir-FSL)

Location: Atlanta, Georgia

Regular/Temporary: Temporary

Full/Part Time: Full-Time

Job ID: 303633

About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information

Within the Center for Student Engagement, The Fraternity and Sorority Life department at Georgia Tech supports over 50 chapters and roughly 25% of the student body through leadership development, administrative advising, and campus advocacy.

Job Summary

Provide office support services within a campus unit to include organizing and preparing correspondence, reports and other documentation; scheduling meetings and events; file maintenance, and related administrative activities; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff, vendors and office visitors. This position typically will advise and counsel: NA This position will supervise: NA

Responsibilities

• Establish and build working relationships with and between volunteers, alumni, Greek headquarters organizations and campus community


• Advise one or more of the Greek governing councils (Collegiate Panhellenic Council, the Interfraternity Council, the Multicultural Greek
  Council, and the National Pan-Hellenic Council)


• Manage facilities related services associated with chapters, including house maintenance, inspections, waste management, etc.


• Provide advice and support to programs and practices that promote safe and healthy lifestyles for members of Greek letter organizations and the larger campus community


• Promote effective Greek chapter leadership through oversight of multiple components of the Greek Advance program


• Respond to crisis and/or emergencies within the Greek community as needed
  Report on allegations of infractions of the Code of Conduct


• Act on behalf of the Director upon their absence

Required Qualifications

Educational Requirements

High school diploma, GED Certificate or Vocational School Diploma

Other Required Qualifications

Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays

Required Experience

Up to two years of job related experience

Required Qualifications

Required Education

Master's Degree or an equivalent combination of education and experience

Required Experience

Three to four years of job-related experience

Preferred Qualifications

Master's in Student Affairs or similar, knowledge of National Panhellenic Conference member organizations and structure

Proposed Salary

Salary will be $29 an hour

Knowledge, Skills, & Abilities

SKILLS

This job requires skills in general office administration to include document preparation and processing, records management, event planning and organization, spoken/written communications and interpersonal skills, and the ability to multi-task. Skill in basic office related computer applications is required.

• Knowledge of Greek community organization, living and activities and related Institute policy and rules.


• Skill in program management, communications, customer service and relationship building.

USG Core Values

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (\"USG\") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
This position does not require security clearance.

Background Check

A successful candidate must be able to pass a background check. Please visit: https://usg.policystat.com/policy/19298143/latest