Teller - Watsonville, CA (30hrs)

U.S. Bank; Watsonville (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in California is seeking a Customer Service Teller to deliver friendly, accurate service across deposits, withdrawals, and everyday banking transactions at branch locations.

You will identify customer needs and recommend suitable products, while following established policies to minimize risk and ensure a positive experience. The role requires a high school diploma and at least one year of cash handling or customer service experience.

Qualifications

• High school diploma or equivalent.
• More than one year of job related experience including cash handling and customer service.

Responsibilities

• Handle routine financial transactions (deposits, withdrawals, advances, payments).
• Identify customer needs and recommend U.S. Bancorp products as appropriate.
• Follow established policies and procedures while processing transactions to mitigate risk.

Skills

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

A key contributor to the overall unified customer experience of U.S. Bank. Responsible for demonstrating excellent customer service in accordance with U.S. Bank’s Core Values. Accountable for sales and service activities in all Consumer Banking and Branch Delivery branch locations (Metro, Community, and In-Store On-Site). Responsible for handling routine financial transactions (deposits, withdrawals, advances, payment, etc.), while ensuring a positive interaction with customers/non-customers. Identify customer needs and recommends U.S. Bancorp products as appropriate. Follows established policies and procedures while processing transactions in an effort to mitigate risk.

Required Qualifications

• High school diploma or equivalent
• More than one year of job related experience including cash handling and customer service

Desired Qualifications

• Demonstrates a proven commitment to provide excellent customer service and models skills consistent with U.S. Bank’s Core Values
• Willingness to gain knowledge of U.S. Bancorp products. Basic math and computer skills required
• Ability to communicate clearly and effectively
• May be required to stand for extended periods of time
• May be required to lift bags/boxes of coin weighing up to 50 lbs.

Accommodations

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

Equal Opportunity

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Legal and Compliance

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - 22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Additional Introductory Information

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.