Teller (University Branch)

First Hawaiian Bank; Honolulu (HI); On-site; USD 24,796 - 29,618; Full time

Job summary

First Hawaiian Bank is seeking a Teller for the University Branch in Honolulu. This position focuses on providing exceptional customer service while processing financial transactions. Ideal candidates should have strong communication skills and experience in customer service.

The role offers a pay range of $18.00 - $21.50/hr, with a comprehensive benefits package and opportunities for growth in a dynamic work environment.

Qualifications

• High school diploma or equivalent is required.
• One year or more of customer service experience and cash handling is preferred.
• Strong communication skills to engage positively with customers.

Responsibilities

• Provide exceptional customer service to clients.
• Process financial transactions accurately and efficiently.
• Maintain a thorough understanding of products and services.

Skills

Customer service experience

Cash handling skills

Oral and interpersonal communication

Attention to detail

Sales advisory skills

Education

High school diploma or equivalent

Job description

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

Job Description

First Hawaiian Bank currently has a great Teller opportunity at the University Branch that is robust with career growth and developmental opportunities.

Compensation: The pay range for the role is $18.00 - $21.50/hr; commensurate with experience; plus sales incentives

Work Schedule: Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)

Responsibilities

As the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services. You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.

Qualifications

The ideal candidate will have:

• High school diploma or equivalent (required)
• Personal alignment with our core values – Caring, Character, and Collaboration
• One year or more of customer service experience and cash handling
• Strong oral and interpersonal communication skills, with a strong ability to positively engage with customers
• Attention to detail, ability to use judgment and discretion regarding customer transactions and confidential information.
• Sales advisory skills to educate customers on products and services

Benefits

We proudly offer a comprehensive benefits program for all employees. For more information, contact the Human Resources department.

We value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers.