Banker I Brockton Belmont Branch

Rockland Trust Company; Brockton (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) retirement plan

Tuition assistance for graduate and undergraduate programs

Health, dental, and vision insurance

Award-winning wellness program

Job summary

Rockland Trust Company in Brockton, Massachusetts is seeking a Teller to provide exceptional customer service. Responsibilities include greeting clients, guiding them to appropriate colleagues, and handling financial transactions with accuracy.

The ideal candidate will possess strong communication skills, a professional demeanor, and a commitment to supporting the community. This role offers opportunities for training, development, and a comprehensive benefits package.

Qualifications

• Strong verbal and written communication skills.
• Comfortable using technology, including computers.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Greet customers and guide them to the appropriate colleague.
• Provide efficient customer support in person and via telephone.
• Process deposits, withdrawals, and other financial transactions.

Skills

Strong verbal and written communication skills

Sales and service-oriented personality

Comfortable using technology

Ability to maintain a professional appearance

Positive approach to interactions

Education

High school diploma or equivalent

Job description

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision-making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy, Where Each Relationship Matters, guides how we work with our customers, colleagues, and communities every day.

We foster a collaborative, inclusive, and values-driven culture that encourages professional growth, innovation, and work-life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.

What You’ll Experience:

• Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
• Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
• Recognition & reward: We believe all colleagues should be recognized for their contributions.
• Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
• Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package and an environment that supports a healthy work-life balance. Our benefits include competitive compensation with performance incentive awards, health insurance, dental insurance, vision and pet insurance, 401(k) retirement plan, long-term disability and life insurance, child care reimbursement, tuition assistance for graduate and undergraduate programs, an award-winning wellness program and much more.

What You’ll Do:

• Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
• Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
• Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
• Ensure that customers feel cared for while performing duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checks, and other financial transactions.
• Make decisions alongside the immediate supervisor, which may become more extensive as the position gains in knowledge and experience.
• Work closely with our training team and your branch team to learn about these responsibilities and complete Rockland Trust’s Teller Training.
• Perform any other duties as assigned by management.

Required Qualifications:

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers, to facilitate the achievement of business goals.
• Sales and service-oriented personality.
• Ability to maintain a professional appearance.
• Positive approach to interactions with customers and team members.
• Ability to work within normal office requirements, with long periods of standing and continuous customer support.
• Ability to lift and carry up to 50 pounds.
• Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
• Ability to successfully complete our training program.

Preferred Skills/Experience:

• Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company's good-faith estimate for this position at the time of posting; actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.