Teller, Taskforce

unitedfidelity; Fort Walton Beach (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

United Fidelity Bank is seeking a Teller, Taskforce to serve as the face of the branch, handling deposits, withdrawals, cashing checks, and supporting front-line cash operations with accuracy and integrity. You will promote bank products, assist customers by answering questions, balance drawers, and coordinate with other departments to ensure a seamless customer experience in a fast-paced environment.

Weekend and evening shifts may be required, with regular branch travel to support multiple

Qualifications

• High School diploma or GED required.
• Previous cash handling experience required.
• Strong customer service focus and professional demeanor.
• Excellent interpersonal and verbal communication skills.
• High level of integrity when dealing with sensitive information.

Responsibilities

• Process checking/savings deposits and withdrawals.
• Balance teller drawer daily and handle cash accurately.
• Process check cashing and cashier checks as needed.
• Cross-sell bank products and services to customers.
• Refer customers to appropriate department for issues beyond teller scope.

Skills

Customer service

Verbal communication

Interpersonal skills

Integrity

Team player

Attention to detail

Education

High School diploma or GED

Job description

Job Summary

The Teller, Taskforce is a key customer service position, the "face" of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions include, but are not limited to:

• Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/cashier checks/cash advances.
• Cross-selling bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of transactions.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

Skills and Abilities Required

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications

• High School diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements of Essential Job Functions

• The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Weekend and evening work will be required.

Working Conditions

• Typical office environment.
• Extended viewing of computer screens.
• Regular travel between branches is required.
• Hours per week are usually 32-40, Saturday rotation may be required.

United Fidelity Bank Equal Opportunity Statement

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law .