Teller Specialist - Silverton Branch

Maps Credit Union; Silverton (OR); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account

Flexible Spending Accounts

Employer-paid Life Insurance

Employer-paid Disability Insurance

401(k) with employer matching

Paid time off

10 paid holidays

Employee Assistance Program

Student loan paydown

Employee loan discount

Wellness incentives

Job summary

Maps Credit Union in Silverton, OR is seeking a friendly Teller Specialist who shines in customer service and community engagement. You will receive in-house training from our Learning & Development team and build knowledge to better serve members at the Silverton Branch.

You will balance cash, process account services, assess needs, and suggest products while following credit union procedures and regulatory requirements.

Qualifications

• Minimum 1 year of cash handling experience.
• Minimum 1 year of customer service experience.
• Bilingual in English/Spanish preferred but not required.
• Bondable and able to pass background and credit checks.

Responsibilities

• Engage with members professionally and positively.
• Provide excellent customer service while processing accounts.
• Assess member needs and recommend products and services.
• Achieve personal and branch monthly goals.
• Balance cash drawer, checks, and money orders within policy.
• Follow regulatory and security procedures.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Description

Do you love your community and want to make a difference? Are you passionate about customer service and helping people succeed financially? Maps Credit Union seeks a

Job Type

Full-time

Description

Do you love your community and want to make a difference? Are you passionate about customer service and helping people succeed financially? Maps Credit Union seeks a Teller Specialist who is friendly, collaborative, and a great communicator for our Silverton Branch.

As a new Teller Specialist, you will receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in starting a career in Financial Services and supporting the local community, we hope you'll consider joining us!

Our Teller Specialists Are Valued For Their Ability To

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Achieve personal and branch monthly goals.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Requirements

Qualified candidates will have the highest level of ethical behavior and a high school diploma or equivalent. A minimum of 1 year of cash handling experience and 1 year of customer service experience, or an equivalent combination of training and experience, is required. Bilingual in English/Spanish is preferred but not required. Must be bondable and able to meet Maps' background check and credit reporting standards.

Starting Non-Exempt Wage:

$19.50 per hour, plus the opportunity to earn monthly incentives. Bilingual Teller Specialists receive an additional .50/hour bilingual pay differential.

Work Schedule:

Monday-Friday, business hours. Must be available to work rotating Saturdays.

To Show Our Appreciation To Employees, We Offer

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• 401(k) retirement plan with employer matching
• Generous paid time off, starting at 12 hours per month
• 10 paid holidays per year
• Employee Assistance Program
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

Why Employees Are Proud To Work Here

• We offer paid volunteer time
• We provide financial education for youth and adults
• We provide grants to teachers in the valley
• We offer scholarships for local high school seniors headed to college

About Maps

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 370 employees. More than anything else, we believe in lifelong learning - not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators' credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life's great adventure is to do it together.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.