Teller Specialist - Dallas Branch

Socket.dev; Dallas (OR); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

Employer-paid Life Insurance

Employer-paid Disability Insurance

401(k) with employer matching

Generous paid time off

10 paid holidays per year

Employee Assistance Program

Student loan paydown program

Employee loan discount program

Wellness incentives

Job summary

Maps Credit Union in Dallas, Oregon, is seeking a full-time Teller Specialist to join our Dallas Branch. The successful candidate will engage with members, process account services, and help meet branch goals with a friendly, collaborative approach.

We offer in-house training and opportunities to take industry-related classes to grow your knowledge. Starting wage is $19.50 per hour, plus monthly incentives, with a $0.50 per hour bilingual pay differential for English/Spanish speakers.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year cash handling experience.
• Minimum 1 year customer service experience or equivalent.
• Bilingual in English/Spanish preferred but not required.

Responsibilities

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Assess member needs and recommend products and services.
• Help the branch achieve personal and team monthly goals.
• Balance cash drawer, checks, and money orders within policy limits.
• Follow regulatory, policy, and security procedures.

Skills

Customer service

Communication

Cash handling

Bilingual English/Spanish

Education

High school diploma

Job description

Description

Do you love your community and want to make a difference? Are you passionate about customer service and helping people succeed financially? Maps Credit Union seeks afull-time Teller Specialist who is friendly, collaborative, and a great communicator for our Dallas Branch.

Our Teller Specialists are valued for their ability to:

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Achieve personal and branch monthly goals.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

As a new Teller Specialist, you will receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in starting a career in Financial Services and supporting the local community, we hope you’ll consider joining us!

Requirements

Qualified candidates will have the highest level of ethical behavior and a high school diploma or equivalent. A minimum of 1 year of cash handling experience and 1 year of customer service experience, or an equivalent combination of training and experience, is required. Bilingual in English/Spanish is preferred but not required. Must be bondable and able to meet Maps' background check and credit reporting standards.

Starting Non-Exempt Wage:

$19.50 per hour, plus the opportunity to earn monthly incentives. Bilingual Teller Specialists receive an additional .50/hour bilingual pay differential.

Work Schedule:

Monday-Friday, business hours. Must be available to work rotating Saturdays.

To show our appreciation to employees, we offer:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• 401(k) retirement plan with employer matching
• Generous paid time off, starting at 12 hours per month
• 10 paid holidays per year
• Employee Assistance Program
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

Why employees are proud to work here:

• We offer paid volunteer time
• We provide financial education for youth and adults
• We provide grants to teachers in the valley
• We offer scholarships for local high school seniors headed to college

About Maps:

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 370 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.