Teller- Spanish Springs Branch

Citizens First Bank; The Villages (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Citizens First Bank seeks a Teller for the Spanish Springs Branch. This entry-level position involves providing exceptional customer service while managing banking transactions and adhering to compliance standards. Candidates should possess a high school diploma and customer service experience. Full-time benefits include health insurance and a 401K plan.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Matching

Generous Vacation

Discount Program at Local Businesses

Qualifications

• Minimum six months in a customer service/retail environment.
• Ability to greet customers professionally and communicate effectively.
• Previous teller experience preferred.

Responsibilities

• Deliver exceptional customer service at the teller window.
• Process various transactions including payments and deposits.
• Adhere to compliance requirements and ensure security.

Skills

Customer Service

Communication

Teamwork

Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

10-key Calculator

Job description

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About The Organization

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties.

About The Position

Citizens First Bank is hiring for a Teller for our Spanish Springs Branch! As a Teller at Citizens First Bank, you'll deliver exceptional customer service at the teller window while efficiently handling a range of retail banking transactions. You will maintain control of cash, perform various teller-related operational tasks, display a positive upbeat demeanor, all while meeting all CFB Teller Standards and adheres to compliance requirements.

Key Responsibilities Of The Teller

• Follow the Bank’s CIP to obtain assurance that the customer is properly identified.
• Query the customer(s) about the purpose/reason/objective for transactions, such as wires, large cash deposits or withdrawals, or other requests.
• Report any unusual or suspicious activity to BSA, Compliance, and Security.
• Maintain security of the working environment, balance daily with minimal differences and errors, and adhere to all CFB Teller Policies and procedures.
• Process a variety of transactions including paying and receiving items, utility payments, and foreign and consignment items per CFB policy.
• Adhere to all compliance requirements including preparing Currency Transaction Reports and placing appropriate holds. Assist customers by listening to their needs, identifying suitable products/services, and directing them to the appropriate department.

Teller Requirements

Minimum:

• High school diploma or equivalent, six months in a customer service/retail environment. Ability to withstand stress, attend work regularly and on time, and perform with minimal supervision.
• Ability to greet customers professionally, communicate effectively, work as part of a team, and display positive behavior.
• Basic computer skills with Microsoft Office, good typing skills, and proficiency with a 10-key calculator.

Preferred

• Previous teller experience or at least six months to one year of cash handling experience.

Teller Benefits

Full-time employees enjoy medical, dental, vision, disability insurance, 401K with matching, and generous vacation. The bank offers an environment focused on hospitality, internal promotion, community service, and a discount program at local businesses. It is a Category I employer for The Villages Charter School eligibility.

Citizens First Bank is committed to equal employment opportunity and maintains a drug, alcohol, and weapons-free workplace.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking

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