Teller Service Associate (Carroll part-time 32 hours)

Dupaco Community Credit Union; Carroll (IA); On-site; Part time

Job summary

Join a leading credit union as a Teller Service Associate in Carroll, IA, where you'll provide exceptional service and support to members. With a starting pay of $18.70/hour and a focus on career growth, you'll be part of a dedicated team that values your contributions. This role requires strong communication skills and a positive attitude, with responsibilities including transaction processing and member education. Enjoy a great benefits package and the opportunity to make a real impact in the community.

Benefits

401k match

Monthly and annual incentives

Qualifications

• Customer service experience required.
• High school diploma or equivalent.

Responsibilities

• Providing courteous, professional service to members.
• Processing transactions accurately and efficiently.
• Educating members on credit union products.

Skills

Communication

Team Player

Detail-Oriented

Education

High School diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Teller Service Associate (Carroll part-time 32 hours)

Job Category: Branch/Member Support

Supervisor: Kathleen Steffes

Requisition Number: TELLE002834

Apply now

• Posted: May 5, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Carroll
503 US 30 W
Carroll, IA 51401, USA

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people, and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role, you'll learn skills that will benefit you throughout your Dupaco Career, and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, an awesome starting pay of $18.70/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

• Connecting with members and potential members by providing courteous, professional, and knowledgeable service to increase member satisfaction and account usage.
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services.
• Understanding available technology and demonstrating its use to members.
• Performing miscellaneous operational duties in accordance with established policies and procedures.
• Promoting a positive and professional image of the credit union.

You’ll need:

• High school diploma or equivalent (GED) or equivalent experience.
• Ability to exude confidence and lead by example in providing outstanding member service.
• Excellent communication skills with the ability to adjust your style to your audience.
• A positive attitude and strong desire to help others.
• Excellent computer skills with the ability to navigate multiple programs.

Qualifications

Skills

Required

Microsoft Outlook

Some Knowledge

Microsoft Word

Some Knowledge

Microsoft Excel

Some Knowledge

Behaviors

Required

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail-Oriented: Capable of carrying out tasks with all necessary details to ensure quality

Motivations

Required

• Ability to Make an Impact: Inspired to perform well by contributing to the success of projects or the organization

Education

High School diploma or higher.

Experience

Customer Service experience required.

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.