Teller Retail Banker II

Woodforest National Bank; Canandaigua (NY); On-site; Full time

Job summary

Join a leading bank as a Teller Retail Banker II in Canandaigua, NY. This full-time role focuses on enhancing customer experience through sales and service. Benefit from training and advancement opportunities while being part of a diverse, employee-owned team committed to community service.

Qualifications

• 3 years of relevant sales and/or customer service experience.
• Previous in-store banking experience preferred.

Responsibilities

• Achieving individual sales by marketing bank products.
• Processing transactions and opening accounts.
• Handling branch servicing duties.

Skills

Customer Service

Sales

Problem Solving

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

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Become a part of the diverse and inclusive team within our nationally recognized, award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest, we care and prove it by volunteering with local charities and food banks. By joining us, you become part of one of the largest employee-owned banks in the country.

Responsibilities

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker, you will receive training to successfully engage and enhance the customer’s experience by offering products and services that meet their needs. The knowledge you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

Branch Banking

Primary Location: New York-Canandaigua

Schedule: Full-time

Work Location: NY - Canandaigua WM-8047

Salary Range: $16.48 to $19.81 per hour

Unposting Date: Ongoing

Organization: New York

Minimum Qualifications

• 3 years of relevant sales and/or customer service experience, or
• An Associate’s degree with 1 year of relevant experience, or
• A Bachelor’s degree.

Previous in-store banking experience is preferred but not required. Must be positive and engaging.

Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time

Supervisory Responsibility

• No

Travel

• Little to no overnight travel expected. May cover nearby branches up to 45 miles from your assigned location based on business needs.

Working Conditions

• Standing most of the time, with walking, bending, stooping, sitting, and occasional lifting up to 30 lbs.

Note: This description is not exhaustive; duties may be assigned as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veteran status.