Teller Retail Banker

Woodforest National Bank; Rock Hill (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) ESOP match

Growth opportunities

Banking products & services

Competitive base pay

Paid time away

Medical coverage

Disability & life insurance

Employee assistance program

Well-being program

Community involvement

Job summary

Woodforest National Bank in Rock Hill, South Carolina, is seeking a Retail Banker to engage customers, open accounts, and promote banking products. You will participate in training to enhance the customer experience and advance within a growing, employee-owned bank.

The role emphasizes in-person service, cash handling, and branch operations, with opportunities for career growth and competitive compensation. This full-time position is based at SC Rock Hill locations.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales

Customer service

In-store banking

Positive attitude

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Your Future Starts Here!

Description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. WoodforestNationalBankis privatelyowned,and ourEmployeeStockOwnershipPlan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Qualifications

Minimum Qualifications/Experience:

• 3 years of relevant and transferrable sales and/or customer service experience;
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.

• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Formal Education & Certification

High School Diploma or equivalent required.

Work Status

Full-time.

Supervisory Responsibility

No.

Travel

Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions

Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Equal Opportunity

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job

Branch Banking

Primary Location

South Carolina-Rock Hill

Schedule

Full-time

Work Locations

SC - Rock Hill-8266 2377 DAVE LYLE BLVD Rock Hill 29730

Unposting Date

Ongoing

Organization

South Carolina

Benefits

• 401(k) Company Match in ESOP Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.
• Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance in your career.
• Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
• Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
• Paid Time Away Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.
• Medical Coverage 12 comprehensive plans available at an affordable cost!
• Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.
• Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
• Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.

Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws.

Woodforest National Bank services customers across Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia.