Teller Retail Banker

Woodforest National Bank; Texas; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization dedicated to community service and customer care. As a Retail Banker, you'll play a vital role in enhancing customer experiences and driving sales through personalized banking solutions. With comprehensive training and opportunities for career advancement, you'll be empowered to build lasting relationships while contributing to the success of a leading employee-owned bank. This role promises a fulfilling career path, strong support for professional development, and a culture rooted in integrity and service.

Benefits

401(k) with company match

Medical Insurance

Disability Insurance

Life Insurance

Wellness Programs

Employee Stock Ownership Plan (ESOP)

Career Development Opportunities

Qualifications

• 3 years of relevant sales and/or customer service experience.
• High School Diploma or equivalent required.

Responsibilities

• Achieve individual sales by identifying and recommending bank products.
• Process transactions, open accounts, and perform account maintenance.

Skills

Sales Experience

Customer Service

Problem-Solving

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Your Future Starts Here!

Description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning bank, Woodforest National Bank, one of the strongest in the nation. Woodforest is privately owned, with our Employee Stock Ownership Plan (ESOP) being the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. At Woodforest, we care and demonstrate this through volunteering with local charities and food banks. By joining us, you will become part of one of the largest employee-owned banks in the country!

Our Retail Bankers are the face of our organization and are essential in caring for our customers daily. As a Retail Banker, you will receive training to successfully engage with customers and enhance their experience by offering products and services that meet their needs. The comprehensive knowledge you develop will prepare you for advancement and a robust career in banking at Woodforest. Key responsibilities include:

1. Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
2. Processing transactions, opening accounts, and performing account maintenance.
3. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
4. Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Qualifications

Minimum Qualifications/Experience:

• 3 years of relevant sales and/or customer service experience; or
• An Associate’s degree and 1 year of relevant experience; or
• A Bachelor’s degree.

Previous in-store banking experience is preferred but not required. Candidates must be positive and engaging.

Formal Education & Certification:

• High School Diploma or equivalent required.

Work Status:

• Full-time.

Supervisory Responsibility:

• None.

Travel:

• Little to no overnight travel expected; may cover nearby branches up to 45 miles from the assigned location based on business needs.

Working Conditions:

• Mostly standing, with walking, bending, stooping, sitting for brief periods, and occasional lifting up to 30 lbs.

Disclaimer:

This job description is not exhaustive and management may assign additional duties as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job Details

Position: Branch Banking

Location: Montgomery, Texas

Schedule: Full-time

Work Location: TX - Montgomery Trace, 821 A Eva Montgomery, 77356

Unposting Date: Ongoing

Organization: Texas - Houston

Our Culture and Benefits

Strong Culture built on Core Values: Integrity, Ownership, Service, and Community. We embody these values from the top down.

Ownership Opportunity: Participate in our ESOP, where your efforts translate into ownership and growth opportunities.

Retirement Plan: 401(k) with a company match of 50¢ per $1 saved up to 6% of eligible pay.

Career Growth: Opportunities for professional development and advancement.

Benefits: Medical, disability, life insurance, and wellness programs starting from the first day of employment.

Additional Support: Access to resources for banking, wealth planning, health, wellness, and community involvement.

This summary highlights our rewards and benefits but is not comprehensive. Benefits are subject to change, and official plan documents govern all plans and policies. This does not guarantee employment or benefits.

Woodforest National Bank is an Equal Opportunity Employer and Service Provider across multiple states.