Teller Retail Banker

Woodforest National Bank; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading bank as a Teller Retail Banker, where you'll engage with customers and enhance their banking experience. This full-time role in Houston offers opportunities for career advancement and requires strong sales and customer service skills. Ideal candidates will have relevant experience and a positive attitude.

Qualifications

• 3 years of relevant sales and/or customer service experience, or an Associate’s degree with 1 year of relevant experience, or a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing and cash ordering.

Skills

Customer Service

Sales

Problem-Solving

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Join to apply for the Teller Retail Banker role at Woodforest National Bank

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized, award-winning bank. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan being the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. At Woodforest, we care and prove it by volunteering with local charities and food banks. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country!

Responsibilities

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker, you will receive training to successfully engage with customers and enhance their experience by offering products and services that meet their needs. This role prepares you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

1. Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
2. Processing transactions, opening accounts, and performing account maintenance.
3. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
4. Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

• Department: Branch Banking
• Location: Texas-Houston
• Schedule: Full-time
• Work Location: TX - N Freeway-0535
• Unposting Date: Ongoing
• Organization: Texas - Houston

Minimum Qualifications & Experience

• 3 years of relevant sales and/or customer service experience, or an Associate’s degree with 1 year of relevant experience, or a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.

Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time.

Supervisory Responsibility

• None.

Travel

• Little to no overnight travel expected. May need to cover nearby branches up to 45 miles from your assigned location based on business needs.

Working Conditions

• Standing most of the time, with occasional walking, bending, sitting, and lifting up to 30 lbs.

Disclaimer

This job description is not exhaustive and may be amended as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.