Teller Retail Banker

Woodforest National Bank; Enterprise (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking community bank that values diversity and inclusion. As a Retail Banker, you'll play a vital role in enhancing customer experiences by offering tailored banking solutions. This position provides comprehensive training to help you thrive in your career while contributing to a culture of service and community engagement. With a commitment to employee ownership and community support, this role offers a unique opportunity to be part of a recognized leader in the banking industry. If you're passionate about making a difference and building relationships, this is the perfect place for you to grow and succeed.

Qualifications

• 3 years of sales/customer service experience or relevant degree.
• Positive and engaging attitude required.

Responsibilities

• Achieve sales by recommending bank products to customers.
• Process transactions and handle account maintenance.
• Address customer inquiries using problem-solving skills.

Skills

Sales Experience

Customer Service Skills

Problem-Solving Skills

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Your Future Starts Here!

Description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest, we care and prove it by volunteering with local charities and food banks to give back to the communities we serve. By joining Woodforest, you will become a part of one of the largest employee-owned banks in the country!

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker, you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Qualifications

Minimum Qualifications/Experience:

1. 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
2. Previous in-store banking experience is preferred, but not required.
3. Must be positive and engaging.

Formal Education & Certification:

1. High School Diploma or equivalent required.

Work Status:

1. Full-time.

Supervisory Responsibility:

1. No.

Travel:

1. Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions:

1. Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Job

Job

: Branch Banking

Primary Location

: Alabama-Enterprise

Schedule

: Full-time

Work Locations

: AL - Enterprise WM-8059 600 Boll Weevil Circle Enterprise 36330

Unposting Date

: Ongoing

Organization

: Alabama

Woodforest Commitment

Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.

Our Secret to Success?

Simple, it's our employees. We strive to provide the very best in customer service in the communities we serve. Through the hard work and dedication of our employees, Woodforest has become:

• One of the Largest Employee Owned Community Banks

• A Top Performing Bank in the United States

• A Community Leader Through Volunteer Time and Charitable Giving

Woodforest is privately owned and our Employee Stock Ownership Plan is the largest shareholder. In the spirit of “true ownership,” Woodforest employees strive to offer quality banking service and to understand the financial needs of every customer they serve. Our employees live, work and “give back” throughout our many banking communities by supporting organizations and civic events with countless hours of volunteer time and financial support.

Woodforest National Bank offers a unique and diverse working experience in the banking world, staffed by people who truly care about customers! We have full-service banks conveniently located in some of the most popular retail stores.

Commitment to Diversity and Inclusion

Woodforest National Bank is committed to fostering, cultivating and preserving a culture of diversity and inclusion. By bringing together employees from diverse backgrounds and giving each person the opportunity to contribute their best skills, experience and perspectives, we believe that we are able to best serve our customers and sustain the value of our company’s culture, reputation and results.

We treat all our stakeholders -- customers, community members, suppliers and each other -- respectfully and fairly, staying true to the values embedded in the Woodforest culture.

Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer.

Woodforest National Bank services customers across Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia.