Teller Retail Banker

Woodforest National Bank; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a diverse and inclusive team at a nationally recognized bank as a Retail Banker! This role offers you the chance to enhance customer experiences through tailored banking solutions. With a focus on building lasting relationships, you'll receive comprehensive training to excel in sales and service. Your contributions will not only impact customers but also support community initiatives. Embrace a fulfilling career with opportunities for advancement in a supportive environment that values employee ownership and engagement.

Qualifications

• 3 years of relevant sales or customer service experience.
• Positive and engaging demeanor required.

Responsibilities

• Achieve individual sales by marketing bank products.
• Process transactions and open accounts for customers.
• Handle branch servicing duties and ATM maintenance.

Skills

Sales Skills

Customer Service

Problem-Solving

Education

High School Diploma or equivalent

Associate’s Degree

Bachelor’s Degree

Job description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized, award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan being the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest, we care and demonstrate it by volunteering with local charities and food banks. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country!

Our Retail Bankers are the face of our organization and play a critical role in caring for our customers daily. As a Retail Banker, you will receive training to successfully engage and enhance the customer experience by offering products and services that meet their needs. The comprehensive knowledge you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

1. Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
2. Processing transactions, opening accounts, and performing account maintenance.
3. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
4. Using problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Minimum Qualifications / Experience:

• 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree with 1 year of relevant experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.

Formal Education & Certification:

• High School Diploma or equivalent required.

Work Status:

• Full-time.

Travel:

• Minimal overnight travel expected. You may need to cover nearby branches up to 45 miles from your assigned location based on business needs.

Working Conditions:

• Conditions include standing most of the time, with occasional walking, bending, stooping, sitting for brief periods, and lifting items up to 30 lbs.

Disclaimer: This job description is not exhaustive and may be amended as needed. Management reserves the right to assign duties and responsibilities as required.

Woodforest is an Equal Opportunity Employer, including Disability and Veteran status.

Job: Branch Banking

Organization: Ohio

Title: Teller Retail Banker

Location: Ohio-Whitehall

Requisition ID: 068042