Teller Retail Banker

Woodforest National Bank; Austintown Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in Ohio seeks a Branch Banking professional to drive sales, open accounts, and perform daily branch duties. You will ensure smooth transactions, vault balancing, and ATM maintenance while delivering exceptional customer service.

The role emphasizes a positive, engaging demeanor, with education options ranging from high school to bachelor’s level and relevant banking experience preferred.

Qualifications

• Minimum high school diploma or equivalent required.
• Associates degree plus 1 year relevant experience preferred.
• Bachelor’s degree acceptable as alternative qualification.
• Previous in-store banking experience is a plus.

Responsibilities

• Achieve individual sales by identifying and recommending bank products.
• Process transactions, open accounts, and perform maintenance.
• Handle branch duties such as vault balancing and ATM maintenance.
• Address customer inquiries with a positive, engaging approach.

Skills

Sales experience

Customer service

Positive and engaging

Education

High School Diploma

Associate’s degree + 1 year experience

Bachelor’s degree

Job description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Job

Branch Banking

Primary Location

Ohio-Austintown

Work Locations

OH - Austintown WM-0491

Unposting Date

Ongoing

Organization

Ohio

Minimum Qualifications/Experience

• 3 years of relevant and transferrable sales and/or customer service experience;
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree;
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Formal Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time.

Supervisory Responsibility

• No.

Travel

• Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions

• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.