Teller Retail Banker

Woodforest National Bank; Amelia (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Teller Retail Banker in Amelia, Ohio. This full-time role focuses on enhancing customer experiences through sales and service. You'll engage with customers, process transactions, and handle various banking duties while enjoying opportunities for career advancement in a supportive environment.

Qualifications

• 3 years of relevant sales and/or customer service experience.
• Previous in-store banking experience preferred.

Responsibilities

• Achieving individual sales by identifying and recommending bank products.
• Processing transactions and maintaining accounts.
• Addressing customer inquiries using problem-solving skills.

Skills

Customer Service

Sales

Problem Solving

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

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Become a part of the diverse and inclusive team within our nationally recognized award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest, we care and prove it by volunteering with local charities and food banks to give back to our communities. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country!

Responsibilities

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker, you will receive training that will enable you to engage with customers and enhance their experience by offering suitable products and services. The knowledge you develop will prepare you for advancement opportunities and a robust banking career at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

• Branch Banking
• Primary Location: Ohio-Amelia
• Schedule: Full-time
• Work Locations: OH - Amelia WM-0470
• Unposting Date: Ongoing
• Organization: Ohio

Minimum Qualifications/Experience

• 3 years of relevant sales and/or customer service experience, or an Associate’s degree with 1 year of relevant experience, or a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.

Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time

Supervisory Responsibility

• No

Travel

• Minimal overnight travel, possibly covering nearby branches up to 45 miles from the assigned location.

Working Conditions

• Standing most of the time, with walking, bending, stooping, sitting, and occasional lifting up to 30 lbs.

Disclaimer

This description does not cover all activities, duties, or responsibilities and management may reassign duties as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veteran status.