Teller (Rappahannock Branch)

Atlantic Union Bank; Washington; Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

Atlantic Union Bank is seeking a Branch Delivery role focused on delivering high-quality client experiences across branch locations. You will support transactions, ensure accurate execution of frontline banking activities, and coach teams to meet performance standards in a compliant environment.

The Teller role emphasizes cash handling, daily proof records, and servicing customers while potentially processing night deposits or ATM transactions; strong service orientation is essential.

Qualifikationen

• 2+ years relevant experience in banking or frontline service.
• Able to stand for extended periods and lift up to 30 lbs.
• May require vocational or technical training.

Aufgaben

• Support client transactions.
• Ensure accurate and timely execution of frontline banking activities.
• Coach and support branch teams to meet performance expectations.
• Implement process improvements that strengthen service delivery.
• Monitor operational controls to reduce risk and maintain compliance.
• Refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Kenntnisse

Customer service

Cash handling

Attention to detail

Communication

Ausbildung

Vocational or technical training

Jobbeschreibung

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:

• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

The Teller role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures.
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
• May process night deposits and ATM transactions.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:

• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training
• Must be able to stand for extended periods of time & lift objects up to 30lbs

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.