Teller/Personal Banker

Paycom; Lincoln (NE); On-site; USD 21,000 - 26,000; Full time

Job summary

Paycom in Lincoln, NE is seeking a full-time Teller to process deposits, cash checks, and provide excellent customer service. You will balance cash daily, handle deposits, and explain bank services to customers.

The role requires a High School Diploma and at least two years of teller experience, plus strong math, communication, and problem-solving skills. Weekend shift rotation may apply; you will be part of a friendly banking team.

Qualifications

• High School Diploma or GED required.
• Two years teller experience required.
• Excellent customer service and communication skills.
• Ability to perform basic math and balance cash.

Responsibilities

• Receive cash and checks for deposit and verify amounts.
• Balance cash and checks against computer records.
• Explain bank services and charges to customers.
• Assist with opening new accounts as needed.
• Greet customers and refer to bank personnel.
• Scan deposits and payment transactions.
• Observe suspicious behavior and report it.
• Prepare cashier's checks, gift cards, and debit cards.

Skills

Customer service

Management

Active listening

Communication

Mathematics

Problem solving

Time management

Administrative skills

Education

High School Diploma or GED

Two years Teller experience

Tools

10-key

Job description

Job Details

Job Details: Job Location: Lincoln, NE 68516, Position Type: Full Time, Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations while providing excellent customer service.

Essential Functions

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements.
• Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
• Enters transactions into computer and issues customer receipts
• Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift
• Prepares cashier’s checks, gift cards and debit cards as requested
• Explains bank services and charges to customers
• Observes suspicious behavior and report any such activity
• Explains bank services and products
• Scanning deposits and payment transactions
• Assist with customer access with safe deposit boxes
• Greet and refer customers to appropriate bank personnel to meet their financial needs
• Backup to opening New Accounts
• All other duties as assigned

Qualifications

Knowledge & Experience:

• Excellent Customer Service skills
• Management Skills – Ability to manage and motivate and constructively guide employees
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems to find over and shorts
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

Education/Training

• High School Diploma (GED or High School Equivalence Certificate)
• Two years Teller Experience required

Status/Standard Schedule

Hourly full time position with varying hours Monday through Friday 7:30 a.m. – 6:15 p.m. and Saturday rotation 8:00 a.m. - 12:00 p.m.