Teller - Peak Time

People's Credit Union; Middletown (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision coverage (B

401(k) with employer match

Performance-based incentive

Employee discounts on loan products

Paid day off for annual primary care

Job summary

People's Credit Union in Middletown, RI seeks an entry level Teller to deliver extraordinary member experience through accurate transactions and daily balancing. You will balance cash and processed transactions, while cross-selling credit union products and guiding members to the right departments.

The role requires a High School diploma or equivalent and at least 6 months of cash handling experience. Training is provided; strong communication and math skills are essential for success.

Qualifications

• High School diploma or equivalent.
• At least 6 months of cash handling experience.
• Satisfactory completion of teller training.
• Good oral communication skills.
• Ability to operate standard office equipment (i.e. calculator).
• Must be able to speak clearly and deliver information in a logical sequence.

Responsibilities

• Performs routine teller transactions accurately and courteously.
• Balances processed transactions daily.
• Cross sells Credit Union products and directs members to appropriate departments.
• Attends required training sessions as directed by supervisor and policy.
• Adheres to Credit Union core values and customer service standards.
• Performs duties in compliance with policies and regulations.

Skills

Cash handling

Oral communication

Basic math

Customer service

Computer literacy

Education

High School diploma or equivalent

Teller training

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admin Support Worker Middletown, RI, US

You Belong Here

People's Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally.

If you work here, you belong here.

Your Values Align With Ours

We hire employees whose core values match our own. We can train for competency, but if you're also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team.

Here, hierarchy doesn't drive impact - all voices are sought out, heard, and respected. We are listeners, then doers.

Independent work is expected, but collaboration with compassionate accountability makes us all stronger. Working together, we all learn and grow.

Your Future Is Bright

We recognize that careers are not always straight lines. Professional development is a shared responsibility. We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. Let's work together to foster growth and development in our organization.

What You’ll Gain

Growth and Development

• Emerging Leaders program designed for high potential employees
• Proven career mobility:
  • 21 program participants promoted or transferred (14 into leadership roles)
  • 16 overall promotions in calendar year 2025
  • 9 Transfers for advancement in calendar year 2025

Benefits That Support You

• Medical, dental (BCBSRI), and vision (VSP) coverage available to full-time employees
• 401(k) and Roth options with a competitive employer match
• Performance based incentive (target 4% of salary)
• Employee discounts on loan products

Time & Flexibility

• Paid day off for annual primary care visit
• 100% Employee participation in community service in 2025

Culture & Connection

• Highly engaged workforce - 94% participation in most recent engagement survey
• Open-door, "ask anything" culture
• Employee events and team connection opportunities

Teller

(Entry Level)

Position Summary:

This position provides extraordinary member experience by performing standard teller transactions and balances processed transactions on a daily basis.

Essential Responsibilities and Accountabilities:

• Performs accurately, routine transactions as it relates to Credit Union products and services in a professional and courteous manner
• Balances processed transactions on a daily basis
• Cross sells all Credit Union products and services directing members to the appropriate departments
• Attends training sessions and seminars as requested by supervisor and mandated by the Credit Union
• Adheres to and demonstrates the behaviors of the Credit Union’s core values; actively works to enhance the member experience throughout the Credit Union
• Performs all duties in line with all Credit Union policies and all state and federal regulations
• Other duties as requested

Initiative

Individuals effective at this competency are able to take effective action without being directed. When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. They seek out guidance when needed so they are able to achieve goals. They make things happen.

Learning Agility

Individuals effective at this competency are curious and are constantly seeking the "why" behind everything. They enjoy obtaining new information and seek it out. They can effectively apply new knowledge and inspire others to do the same.

Team Player

Individuals effective at this competency identify with the larger organizational team and their role within it. They are willing and readily share resources, respond positively to requests from other parts of the organization, and support organizational goals. They have empathy for others’ roles and responsibilities and support all members of the organization.

Dependability & Reliability

Individuals effective with this competency understand the importance of consistently meeting commitments and quality of work. They are able to be trusted to be on-time, prepared, and will make decisions that are aligned with the organization’s purpose, values and goals. They communicate when they cannot meet commitments and make plans to cover any commitments they are missing.

Individuals who are effective with this competency will be fully present and give undivided attention when someone is speaking. They will give cues both verbally and non-verbally indicating they are engaged in what someone is saying. When the speaker is finished speaking, they paraphrase to confirm understanding of what was being communicated.

Knowledge and Skills:

• High School diploma or equivalent
• At least 6 months of cash handling experience
• Satisfactory completion of teller training
• Good oral communication skills
• Ability to operate standard office equipment (i.e. calculator)
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be able to use basic math skills and spell accurately up to a high school graduate level.

ADA Requirements:

Physical Requirements:

• Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. on occasion.
• Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
• Must be able to stand for long periods of time.
• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
• Must be able to work additional hours whenever required or requested by management.
• Must be capable of regular, reliable, and timely attendance.

Working Conditions:

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various written instructions and follow oral instructions.