Teller- Part Time

Langley Federal Credit Union; Gloucester (VA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking credit union dedicated to member service and community growth! As a Part-Time Teller, you'll provide exceptional service and support to members, helping them navigate their financial needs. With a focus on education and teamwork, you'll play a crucial role in fostering positive relationships while ensuring compliance with all regulatory requirements. This role offers abundant opportunities for career growth and development, making it an ideal fit for those passionate about making a difference in their community. Embrace the chance to grow your career in a supportive environment that values your contributions!

Benefits

Educational Assistance

Student Loan Repayment Support

Generous Paid Vacation

Paid Sick Time

401K with 6% Company Match

Company-Covered Disability Insurance

Complimentary Life Insurance

Flexible Health Care Benefits

Paid Holidays

Floating Holidays

Qualifications

• Associate degree or equivalent service/sales experience required.
• Strong customer service orientation and teamwork skills essential.

Responsibilities

• Process transactions and assist members with service requests.
• Educate members on products and services, making referrals as needed.
• Comply with policies and regulatory requirements.

Skills

Customer Service

Sales Experience

Team Collaboration

Problem-Solving

Education

Associate Degree

Tools

Customer Relationship Management (CRM)

Document Management System

Job description

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 390,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

Investing in You:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters:

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.
• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Langley Federal Credit Union is currently hiring for a Part-Time Teller to work on-site from our Gloucester Branch located in Gloucester, VA.

Job Summary:

Langley tellers provide members of Langley with impeccable service in person while accurately processing all types of member transactions. Our tellers educate members on Langley products and services to improve members’ lives by helping them save, borrow, and spend wisely.

Essential Functions, Duties, and Responsibilities:

• Process all types of transactions for members including balance inquiries, transfers, payments, loan advances, account opening, and all other requests through our core system.
• Accurately handle cash transactions in compliance with all regulatory requirements.
• Assist members with all service requests documenting the interaction and follow up utilizing Customer Relationship Management (CRM) tool and Document Management System.
• Educate members on Langley products and services, making referrals to internal business partners.
• Foster teamwork by professionally interacting with peers, supervisors, and other Langley employees.
• Serve as front line deterrent against fraud and theft, protecting members and the Credit Union.
• Assist with all other branch operational duties as assigned.
• Complies with all Credit Union policies and regulatory requirements.

Qualifications:

• Associate degree; or equivalent combination of education and/or service or sales experience.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to stand, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to walk, taste or smell, and stoop, kneel, crouch, or crawl. Occasional lifting up to 25 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision (20 feet or more), color vision, and peripheral vision.