Teller (Part-time)

Associated Bank, NA; Fond du Lac (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading bank as a Customer Service Representative, ensuring excellent customer experiences through efficient transactions and proactive assistance. This role requires a high school diploma and less than 2 years of customer service experience. Enjoy competitive pay, a supportive work culture, and various benefits at Associated Bank.

Benefits

Retirement savings including 401(k) and Pension plans

Paid time off to volunteer

Professional development opportunities

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Qualifications

• Less than 2 years demonstrated customer service skills required.
• High School degree or equivalent combination of education and experience is required.

Responsibilities

• Perform customer banking transactions and service customer needs.
• Support the sales process by referring customers to additional financial solutions.
• Answer customer questions to ensure satisfaction and safety.

Skills

Customer service skills

Computer experience

Education

High School or equivalent

Job description

At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

We invite you to view the opportunity below.

Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs, promoting current offers, and referring customers to other colleagues for assistance with financial solutions. Provide awareness and, if warranted, demonstration of all channel capabilities and the overall benefit to the customer. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.

This person will also:

• Perform customer banking transactions, identify and service customer needs, and resolve issues.

• Support the sales process by referring customers in need of additional financial solutions.

• Share product and service promotions and new opportunities with our customers.

• Answer customer questions to ensure satisfaction and safety.

• Service vault, night drop, and ATM machines, as assigned.

Review the qualifications listed below:

Education

• High School or equivalent combination of education and experience. Required

Experience

• Less than 2 years demonstrated customer service skills and computer experience. Required

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.

• Paid time off to volunteer in your community.

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.

• Competitive salaries with professional development and advancement opportunities.

• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits, and much more.

• Personal banking, loan, investment, and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, and Minnesota, and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn, and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview, and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$17.00 - $21.52 per hour

About Us

At Associated Bank, our purpose is to uplift our customers, community, and colleagues to be financially stronger. We do this through our relentless focus on people, with a winning spirit, by listening before we act, and with a commitment to achieve together.

Why work here?

What does it mean to be #RootedHere? For us, it means having a career that grows with you. We think you'll like the opportunities available at Associated Bank.

Get In Touch

Introduce yourself to our talent acquisition consultants, and we'll contact you if there's a role that seems like a good match.