Teller/New Account Rep

REGIONAL MISSOURI BANK; Moberly (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Regional Missouri Bank in Moberly, MO is seeking an Entry Teller/New Accounts Representative. You will handle deposits, withdrawals, checks, loan payments, and opening and maintaining accounts, while delivering friendly customer service.

This role requires knowledge of bank products, accuracy in cash handling, and willingness to cross-train across branch operations. You will work about 40 hours a week in a daytime schedule and report to the Branch Manager.

Qualifications

• 1-3 years teller experience required.
• High School Graduate/GED.
• Excel/Word Processing.
• Excellent customer service skills.
• Good verbal and written communication.
• Ability to work effectively in a multi-task environment.
• Reliable attendance.
• Willing to attend continuing education related courses pertaining to job.

Responsibilities

• Promotes business for the Bank by maintaining good customer relations both in person and by handling incoming calls
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements
• Cashes checks and pays out money after verification of signatures and customer balances
• Prepare cashier’s checks and personal money orders
• Enters customer transactions to validate transaction accurately and efficiently
• Balances currency, coin, and checks in cash drawer at balancing time
• Perform services for customers such as ordering checks, debit cards, and ATM cards
• Record/process all transactions promptly, accurately and in compliance with bank procedures and policies
• Accepts loan payments
• Balance currency, cash and checks in cash drawer at the end of each business day
• Answer inquiries regarding checking, savings and loan account and any other bank related products
• Cross-sell the Bank's products and services
• Display knowledge in online/mobile banking and debit cards

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Education

HS/GED

Tools

Excel

Word processing

Job description

Regional Missouri Bank

Job Details: Level: Entry, Job Location: Moberly Downtown - Moberly, MO 65270, Position Type: Full Time, Education Level: Not Specified, Travel Percentage: None, Job Shift: Day, Job Category: Banking,

Job Description

Division/Department:Operations

Job Title:Teller/New Accounts Representative

Reports to:Branch Manager

Type of position: Full-time

Hours: Approximately 40/ week based on need

Non -Exempt

Position Overview:

The individual fulfilling this position handles all phases of teller operations, including deposits, withdrawals, check cashing, loan payments, etc. This individual will be required to have knowledge of bank products, bank operations, and deposit compliance and willingness to be cross-trained in various areas of branch operations. This individual shall exercise independent judgment in most instances and require minimal supervision. Provides complete customer services on new and existing accounts. Duties may include preparing signature cards, check orders, transfers, and service charges. Must have complete knowledge of all financial products and services in order to cross-sell to customers. Service bond and security transactions, establishes retirement accounts and make arrangements for direct deposits..

Role & Responsibilities:

• Promotes business for the Bank by maintaining good customer relations both in person and by handling incoming calls
• Adheres to policies and procedures to minimize losses
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements
• Cashes checks and pays out money after verification of signatures and customer balances
• Prepare cashier’s checks and personal money orders
• Enters customer transactions to validate transaction accurately and efficiently
• Balances currency, coin, and checks in cash drawer at balancing time and compares totaled amounts with amount in teller drawer
• Perform services for customers such as ordering checks, debit cards, and ATM cards
• Record/process all transactions promptly, accurately and in compliance with bank procedures and policies
• Accepts loan payments
• Balance currency, cash and checks in cash drawer at the end of each business day
• Answer inquiries regarding checking, savings and loan account and any other bank related products
• Attempt to resolve issues and problems with customer accounts
• Prepares CTR’s and familiar with SAR’s
• Answer phone
• Receive and process new account transactions including opening, maintaining, and closing of accounts
• Assist customers in their selection of various accounts and financial services
• Cross-sell the Bank's products and services
• Promote business for the Bank by maintaining good customer relations
• Display knowledge in online/mobile banking and debit cards
• Other responsibilities at the discretion of management

Qualifications & Education Requirements:

• 1- 3 years teller experience required
• High School Graduate/GED
• Excel/Word Processing
• Must possess excellent customer service skills
• Must possess good verbal and written communication
• Ability to work effectively in a multi-task environment.
• Must be capable of reliable attendance.
• Willing to attend continuing education related courses pertaining to job
• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk, reach with hands and arms. The employee is occasionally required to sit climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.