Teller/ Member Services Support Specialist (Floater)

Cornerstone Financial Credit Union; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Cornerstone Financial Credit Union seeks an engaging Teller/Member Services Support Specialist to provide exceptional service to its members. The role includes processing transactions, assisting in the Call Center, and supporting various departments. The ideal candidate will possess strong communication skills and attention to detail, thriving in a collaborative environment.

Qualifications

• Minimum high school diploma required.
• Preference for one year of clerical or cash handling experience.
• Ability to move freely between work areas and set personal computers.

Responsibilities

• Process member transactions such as deposits and withdrawals.
• Assist in the Call Center with member inquiries.
• Maintain confidentiality of member information.

Skills

Communication

Attention to Detail

Teamwork

Education

High School Diploma

Business School Training

Job description

Teller/ Member Services Support Specialist (Floater)

Join to apply for the Teller/ Member Services Support Specialist (Floater) role at Cornerstone Financial Credit Union

Teller/ Member Services Support Specialist (Floater)

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Join to apply for the Teller/ Member Services Support Specialist (Floater) role at Cornerstone Financial Credit Union

ARE WE THE COMPANY FOR YOU?

Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Member Services Support Specialist to join our growing team! This position is located at our Nashville location.

ARE WE THE COMPANY FOR YOU?

Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Member Services Support Specialist to join our growing team! This position is located at our Nashville location.

About Cornerstone Financial Credit Union

Cornerstone Financial Credit Union currently has six locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service.

IS THIS POSITION FOR YOU?

We are looking for someone who is engaging and energetic to provide exceptional service to the members at Cornerstone Financial Credit Union. As a Member Services Support Specialist, you will function as a Universal Associate and provide support for Branch Operations areas, Call Center, and other departments.

Duties And Responsibilities

• Functions as a Universal Associate by processing member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires.
• Proofs and verifies transactions. Examines documents for endorsements and negotiability and detects and resolves discrepancies.
• Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union.
• Assists in the Call Center by answering member calls and performing transactions. Assists members with Online/Mobile banking questions and password resets.
• Assists and provides support with operations within other departments as needed.
• Understands and adheres to all security policies and procedures.
• Understands and adheres to all CFCU policies and procedures.
• Maintains strict confidentiality of all member information and records.
• Attends required training and department meetings as directed.
• Performs other duties as requested.
  
  

Job Specifications

Education

Minimum high school diploma. Business school or other business training is desired.

Experience

Prefer one year of clerical experience. Previous teller or cash handling experience preferred. Personal computer experience is required.

Physical, mental and visual requirements

The responsibilities of this position require the ability to move freely from one area of the building to another and to alternate between standing, sitting, and walking. Many of the duties are performed with a personal computer and require excellent visual, audio, and manual dexterity skills. Excellent verbal and written communication skills are needed. This position requires the ability to function in an environment of occasional high stress.

Personal Qualifications

Must have professional appearance, pleasant personality, and good communication skills. Must be very accurate and detail oriented. Strong initiative, positive attitude, flexibility, and dependability are needed in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates.

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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