Teller (Member Service Representative I)

SchoolsFirst Federal Credit Union; California (MO); On-site; USD 31,000 - 45,000; Part time

Job summary

SchoolsFirst Federal Credit Union in California is seeking a part-time Member Services Representative to deliver World Class service. You will accurately complete transactions, provide account information, and help Members with their needs.

You’ll follow cash controls, ensure regulatory compliance including BSA training, and collaborate with teams. The role offers a 20-hour workweek with on-site work and opportunities to grow with the credit union.

Qualifications

• High School Diploma or GED required.
• Less than 1 year of related experience preferred.
• Participation in the CA DMV pull program may be required depending on assignment.

Responsibilities

• Provides World Class Member service by accurately completing transactions and providing account information to Members.
• Follows cash control guidelines to safeguard credit union and Member assets.
• Delivers World Class face-to-face service to Members requesting account assistance.
• Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember.

Skills

World Class Service

Cash Handling

Regulatory Compliance

Education

High School Diploma or GED

Job description

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Pay Range and Hours

Pay Range: $22.33 - $32.38
Scheduled Weekly Hours: 20

What You’ll Be Doing

Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested.

Additional Job Functions

Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned.

Qualifications

High School Diploma or GED required Less than 1 year of prior related experience required Participation in the CA DMV pull program may be required depending on assignment.

Equal Opportunity Statement

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

Mission & Culture

We're passionate about living our mission of providing Members with World-Class Personal Service and financial security. There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families who make their work possible. Our success is built on our relationships with each other, our Members and the community. We value teamwork and face-to-face interactions and believe we’re at our best when we’re collaborating in-person. We also know the flexibility to work remote benefits the wellbeing of our team.

Location

100% on-site, 0% remote. Including those serving Members in-person at our branches. Three days a week in the office and up to two days remote. Hybrid teams coordinate on-site days to collaborate in-person. Up to 100% remote. Select individual contributor roles may be given the option to work fully remote.