Teller Lead Full-time - Middlefield, Ohio

Middlefield Bank; Middlefield (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the banking sector is seeking a Lead Teller to join their team in Middlefield, Ohio. This role is pivotal in delivering exceptional customer service, managing cash transactions, and promoting bank products. The ideal candidate will have strong leadership skills and a passion for customer satisfaction. With a commitment to growth and development, this opportunity offers a dynamic work environment where your contributions will be valued. If you are enthusiastic about the banking industry and ready to take on a leadership role, this position is perfect for you.

Qualifications

• 3-5 years of management or leadership experience required.
• Strong cash handling and customer service experience essential.

Responsibilities

• Provide exceptional customer service and handle various transactions.
• Assist Branch Manager with operations and staff scheduling.

Skills

Management or Leadership experience

Cash handling experience

Customer service experience

Experience with bank information systems

Proficient in Microsoft Office

Integrity and teamwork

Outstanding customer focus

Excellent time management

Organizational skills

Education

High School Diploma, GED, or equivalent

Tools

Microsoft Office

Job description

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The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving various Ohio communities.

Since 1901, The Middlefield Banking Company has been delivering quality personal financial services. We are recognized as one of the most profitable community banks in the U.S. We seek enthusiastic team members eager to learn and grow in the banking industry.

Summary of Lead Teller:

The Lead Teller provides exceptional customer service, handling transactions such as check cashing, deposits, loan payments, safe deposit rent, negotiable instruments sales, and wire transfers. The role involves promoting bank products and services via referrals, supporting a positive customer and employee experience, and assisting the Branch Manager with branch operations, including staff scheduling and relations. Initiative and motivation are essential.

Qualifications:

• 3-5 years of Management or Leadership experience
• 3-5 years of cash handling experience
• 3-5 years of customer service experience
• Experience with bank information systems
• Proficient in Microsoft Office
• Integrity and teamwork
• Outstanding customer focus
• Excellent time management and organizational skills
• High School Diploma, GED, or equivalent preferred

Note: Background and credit checks are part of our hiring process, contingent upon successful completion. We are an equal opportunity employer committed to diversity and inclusion.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Banking