Teller (Kapiolani Branch)

First Hawaiian Bank; Honolulu (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

First Hawaiian Bank in Honolulu is seeking a Teller at our Kapiolani branch with strong customer-service skills. You will handle cash, process transactions accurately, and learn our product and service offerings to assist a diverse client base.

The role offers weekday hours, potential Saturday rotation, and incentives. Previous retail banking experience and a proactive, discreet approach are valued for long-term growth.

Qualifications

• High school diploma or equivalent required.
• Experience in cash handling and customer service.
• Knowledge of financial services products is a plus.
• Strong communication and discretion with confidential information.

Responsibilities

• Provide exceptional customer service at the branch teller window.
• Process financial transactions accurately and efficiently.
• Maintain understanding of products and services to serve customers.
• Assist a diverse client base from new accounts to seasoned investors.

Skills

Cash handling

Customer service

Sales skills

Attention to detail

Communication skills

Discretion with confidential info

Math proficiency

Education

High school diploma or equivalent

Job description

Job Description

First Hawaiian Bank currently has a great Teller opportunity at our Kapiolani branch that is robust with career growth and development opportunities.

Compensation

The pay range for this role is $18.00 - $21.50/hr., commensurate with experience; plus sales incentives

Work Schedule

Monday - Friday 8:00AM - 4:30PM; Saturday on a rotational basis 8:30AM - 1:30PM (hours may vary)

Responsibilities

As the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services. You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.

Qualifications

The ideal candidate will have:

• High school diploma or equivalent required
• One year of experience in cash handling
• One year of experience in customer service
• Knowledge of the financial services industry (e.g. retail, mortgage/loans/deposits, and wholesale banking)
• Must be pleasant and tactful when interacting with customers
• Good oral and interpersonal communication skills
• Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
• Able to handle confidential matters judiciously
• Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator
• Possesses sales skills to enhance business development opportunities