Teller-Kansas

Union Bank & Trust Company; Bonner Springs, City of Syracuse (KS, NY); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading bank in Bonner Springs is seeking a Part-Time Teller who will be the primary contact for customers, providing exceptional service and processing transactions. The role requires attention to detail, effective communication, and the ability to cross-sell bank products. Join a supportive environment focused on employee engagement and customer satisfaction.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.

Responsibilities

• Process financial transactions accurately.
• Provide excellent customer service and cross-sell bank services.
• Ensure compliance with bank regulations.

Skills

Bilingual in Spanish

Attention to detail

Effective communication

Education

High school diploma

Job description

Position Summary:

The Teller serves as the primary point of contact for customers and non-customers, providing outstanding customer service throughout interactions. They perform various customer transactions daily, provide information, resolve issues, and seek opportunities to strengthen customer relationships by suggesting other bank products and services.

Hours:

Part-Time (20-25 hours), Monday - Friday 7:30 AM - 12:30 PM or 12:30 PM - 6:15 PM (with one day off during the week), Saturdays 8:30 AM - 12:14 PM

Note:

To ensure employee engagement, retention, and continued top-level service while growing our branches, well-trained employees at all levels are essential. The 6-month position guideline helps set employees up for success. To apply for another position, employees should be in their current role/branch for at least 6 months. Exceptions can be discussed with a Customer Service Officer.

Essential Functions:

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Work on semi-routine assignments, recognizing deviations from accepted practices.
• Provide excellent customer service by answering questions and addressing concerns.
• Cross-sell other bank services and refer customers to other departments to meet management goals.
• Stay informed about products, fees, and policies; stay current on offerings to suggest suitable products.
• Ensure compliance with all bank regulations for assigned functions.
• Adhere to all bank policies, laws, and regulations; complete compliance training and follow internal controls.
• Report compliance issues, violations of laws or regulations as per bank policies.
• Maintain regular and reliable attendance.
• Perform other related duties as assigned.

Qualifications:

• Bilingual in Spanish preferred.
• High school diploma required.
• Cash handling experience preferred.
• Attention to detail and accuracy.
• Previous sales and customer service experience preferred.
• Effective communication skills, promoting the bank's customer service philosophy.
• Basic math and proficient computer skills.
• Ability to work independently and exercise good judgment.

Working Environment:

Indoor setting, not exposed to outdoor elements or hazards.

Ability to stand and/or walk for extended periods.

Occasional sedentary work involving lifting and carrying up to 50 lbs.

Please review the Applicant Terms & Conditions before proceeding with your application.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.