Teller (Kalihi)

First Hawaiian Inc.; Honolulu (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

First Hawaiian Bank currently has a Teller opportunity at our Kalihi branch. The role offers career growth and development opportunities with a focus on delivering exceptional service.

Responsibilities include handling transactions accurately, understanding bank products, and serving a diverse customer base, from first-time account openings to wealth management conversations.

Qualifications

• High school diploma or equivalent required.
• One year of cash handling experience.
• One year of customer service experience and knowledge of financial services.
• Pleasant and tactful when interacting with customers.
• Good oral and interpersonal communication skills.
• Attention to detail and ability to balance cash with calculator aid.
• Capable of handling confidential matters judiciously.
• Basic math skills and ability to balance cash.
• Sales skills to support business development opportunities.

Responsibilities

• Provide exceptional customer service at the branch.
• Process financial transactions accurately and efficiently.
• Maintain thorough understanding of products and services.
• Serve a diverse group of customers ranging from new accounts to investors.

Skills

Cash handling

Customer service

Interpersonal communication

Attention to detail

Sales skills

Discretion

Education

High school diploma or equivalent

Job description

Job Description

First Hawaiian Bank currently has a great Teller opportunity at our Kalihi branch that is robust with career growth and development opportunities.

Compensation

The pay range for this role is $18.00 - $21.50/hr., commensurate with experience; plus sales incentives

Work Schedule

Monday - Friday 8:00AM - 4:30PM; Saturday on a rotational basis 8:30AM - 1:30PM (hours may vary)

Responsibilities

As the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services. You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.

Qualifications

The ideal candidate will have:

• High school diploma or equivalent required
• One year of experience in cash handling
• One year of experience in customer service Knowledge of the financial services industry (e.g. retail, mortgage/loans/deposits, and wholesale banking)
• Must be pleasant and tactful when interacting with customers
• Good oral and interpersonal communication skills
• Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
• Able to handle confidential matters judiciously
• Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator
• Possesses sales skills to enhance business development opportunities