Teller II (Float)

CEN; Town of Florida (NY); Hybrid; USD 30,000 - 40,000; Full time

Job summary

A leading financial institution is seeking a Teller II (Float) responsible for conducting transactions with speed and accuracy while maintaining excellent service quality. This role involves floating between various branch locations as needed, safeguarding bank assets, and promoting bank products. Candidates should have a high school diploma and strong customer service and mathematical skills. Flexibility and adaptability are essential, along with the ability to effectively communicate in various situations.

Qualifications

• Must be mentally alert and adaptable to office and field work routines.
• High school emphasis on office or shop skills preferred.
• Ability to effectively communicate with customers and staff.

Responsibilities

• Conduct transactions accurately with speed and service quality.
• Safeguard bank assets and contribute to bank growth.
• Assist with various banking operations and train for new accounts.

Skills

Customer service skills

Mathematical skills

Critical thinking skills

Communication skills

Education

High school diploma or GED

12 to 18 months of related experience

Job description

Overview

Levy 3811 Macarthur Dr North Little Rock, AR 72118, USA

The responsibility of the Teller II (Float) is to conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them. Contribute to the growth of the bank by promoting and cross selling bank products and services. Position involves floating, or traveling, to different branch locations as needed.

Essential Duties and Responsibilities

• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Maintains neat and well stocked teller area.
• Cross sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
• Assists with proper scanning of bank documents and proof work.
• Exerci[s] judgment when applying holds and making check cashing decisions.
• Cross train to be available to open basic new consumer accounts.
• Adheres to work schedule and remains flexible in availability for work schedule.
• Maintains positive, friendly and professional attitude and appearance.
• Performs miscellaneous duties as assigned.
• Lifts coin bags up to 50 lbs.
• Maintains a constant state of alertness and operates in a safe manner.
• Completes required BSA/AML and other compliance training as assigned.
• Performs any other related duties as required or assigned.

Qualifications

Education and Experience

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Critical Thinking Skills

Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.

Required Certificates, Licenses, Registrations

Not indicated.

Preferred Certificates, Licenses, Registrations

Not indicated.

Software Skills Required

Not indicated.

Working Conditions

Periodically exposed to elements such as noise, intermittent standing, walking, pushing, carrying, or lifting; but none to the extent of being disagreeable. The noise level is usually moderate.

Physical Activities

Semi-repetitive, low physical. Requires periods of concentration for varied time cycles. Must talk or hear continuously, stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms. Frequently required to stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Close vision required.

Additional Information

• Employee must be available to float between work locations as needed.
• Must be flexible in availability for work schedule.
• Requires frequent use of a vehicle during and sometimes after business hours; classified as a safety sensitive position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.