Teller II (Float)

Happy State Bank; Little Rock (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Happy State Bank in Little Rock is seeking a detail-oriented Teller II (Float) to serve customers with speed, accuracy and a high standard of service.

The position requires balancing cash drawers, handling deposits and withdrawals, and cross-selling bank products while maintaining strict cash controls.

You must be flexible to float between branches, work varying shifts, and uphold policy, security and customer satisfaction across the network.

Qualifications

• Experience handling cash and balancing teller station.
• Ability to cross-sell bank products and services.
• Excellent math and interpersonal communication skills.
• Willingness to float between branches and adapt to scheduling.

Responsibilities

• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Cross sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
• Exercised judgment when applying holds and making check cashing decisions.

Skills

Cash handling

Customer service

Sales skills

Attention to detail

Education

High School Diploma or GED

Job description

The responsibility of the Teller II (Float) is to conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them. Contribute to the growth of the bank by promoting and cross‑selling bank products and services. Position involves floating, or traveling, to different branch locations as needed.

Essential Duties and Responsibilities

1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
2. Sets up, closes and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well‑stocked teller area.
5. Cross sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercised judgment when applying holds and making check cashing decisions.
11. Cross train to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Lifts coin bags up to 50 lbs.
16. Works in a constant state of alertness and in a safe manner.
17. Completes required BSA/AML and other compliance training as assigned.
18. Performs any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Critical Thinking Skills

Ability to use common sense understanding in order to carry out simple multi‑step instructions. Ability to deal with standardized situations with limited variables.

Required Certificates, Licenses, Registrations

Not indicated.

Preferred Certificates, Licenses, Registrations

Not indicated.

Software Skills Required

(None specified.)

Working Conditions

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Activities

Semi‑repetitive, low physical. Semi‑repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; the employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Additional Information

• Employee must be available to float between work locations as needed.
• Must be flexible in availability for work schedule.
• Requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job. Classified as a safety sensitive position.

Education

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.