Teller II

First Interstate Bank; Spokane (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading bank is seeking a Teller II to manage daily transactions and provide exceptional customer service at their Spokane branch. The ideal candidate will have a high school diploma and experience in cash handling, with strong mathematical and communication skills. This position offers generous paid time off and a competitive salary based on experience.

Benefits

Generous Paid Time Off (PTO)

Child Care Assistance Program

Exercise reimbursement program

Flexible spending accounts

Health savings account

401(k) plan

Employee assistance program

Qualifications

• Ability to handle sensitive and confidential information.
• 1-3 years experience in a cash handling role required.
• Excellent written and verbal communication skills.

Responsibilities

• Handles daily teller transactions and provides customer service.
• Cross-sells bank products and maintains client relationships.
• Reconciles cash drawer and complies with bank security policies.

Skills

Mathematical aptitude

Communication skills

Interpersonal skills

Confidentiality

Education

High School Diploma or GED

Job description

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• If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
  
  
  

• If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
  
  
  

This position is located at our Spokane, WA South Hill branch.

What’s Important To You

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
  
  
  

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

Summary

The Teller II will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business.

Essential Duties And Responsibilities

• Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds.
• Answers customer's questions in person and/or on the telephone.
• Records customer account transactions by logging cashier checks, travelers' checks, and other special services; prepare currency transaction reports.
• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer needs, and directing customers to a branch representative.
• Completes special customer requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, and providing special statements, copies, and referrals.
• Completes safe-deposit box procedures.
• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins, reconciling loan coupons and other transactions, turning in excess cash and mutilated currency to Teller Group Leader, and maintaining supply of cash and currency.
• Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains customer confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Improves teller job knowledge by attending training sessions.
• Contributes to customer service and bank success by welcoming related, different, and new requests to include helping others accomplish job results.
  
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills And Abilities

• Ability to handle sensitive confidential and sensitive information.
• Excellent mathematical aptitude.
• Excellent communication skills both written and verbal.
• Strong interpersonal skills.
  
  
  

Education And/Or Experience

• High School Diploma or General Education Degree (GED) required
• 1-3 years experience in a cash handling role required
  
  
  

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Lifting - Occasionally (up to 10 lbs)
• Sitting - Frequently
• Overtime - Subject to business need
• Noise Level - Moderate
• Typical Work Hours - M-F (8-5)
• Regular and Predictable Attendance - Required
  
  
  

Compensation & Benefits

We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $19.31 to $25.10 per hour in WA and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.

• If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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