Teller I- Willow Grove, PA (20 hours)

TD; Willow Grove (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading global financial institution seeks a Teller I for its Willow Grove branch. The role involves delivering exceptional customer service, processing transactions, and educating customers on banking products. Ideal candidates will have a high school diploma and strong communication and organizational skills.

Benefits

Health benefits

Retirement plans

Paid time off

Career development programs

Qualifications

• Preferred: 6 months related experience or equivalent.
• Ability to work in a fast-paced, changing environment.
• Strong organizational and detail-oriented skills.

Responsibilities

• Deliver legendary customer experiences while processing banking transactions.
• Educate customers on TD’s products and services.
• Ensure compliance with operational policies and regulations.

Skills

Customer service skills

Organizational skills

Communication skills

Education

High school diploma or GED

Job description

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Work Location:

Willow Grove, Pennsylvania, United States

Hours

20

Pay Details

$21.00 - $26.25 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are key features of the colleague experience at TD. Our policies are designed to allow salary progression over time based on performance and role development. The actual offer may vary depending on skills, experience, location, and organizational needs.

Candidates are encouraged to discuss compensation with their recruiter for specific details.

Line Of Business

Personal and Commercial Banking Services

Job Description

The Teller I operates in a TD Store, delivering exceptional customer service while processing banking transactions accurately and efficiently. The role involves educating customers on TD’s products and services or referring them to specialists for tailored solutions.

Depth & Scope

• Deliver legendary customer experiences, embodying TD's brand promise
• Handle customer transactions such as deposits, withdrawals, loan payments, and safe deposit box payments
• Verify currency, balance cash drawers, and process night deposits accurately
• Respond to customer inquiries, resolving issues or escalating as needed
• Manage lobby flow, greet customers warmly, and guide them appropriately
• Understand customer preferences and educate on digital banking options
• Conduct needs-based conversations, offering financial and digital solutions or referring to specialists
• Make sound decisions, resolve problems promptly, and escalate complex issues
• Ensure compliance with operational policies and regulations like BSA and Patriot Act
• Verify customer identities following authentication procedures
• Balance cash drawers, ATMs, and other cash handling devices
• Maintain security and confidentiality of customer information
• Adhere to security protocols and prevent fraud
• Complete required training by set deadlines

Education & Experience

• High school diploma or GED
• Preferred: 6 months related experience or equivalent (volunteering, education, military)
• Availability to work during operating hours, including weekends and holidays
• Customer service skills preferred
• Strong organizational and detail-oriented skills
• Ability to work in a fast-paced, changing environment
• Excellent communication skills

Physical Requirements

• Occasional travel and physical activity, including standing, walking, and lifting under 25 lbs.
• Continuous sedentary work, concentration, and problem-solving activities

The above describes the general scope of the role and is not exhaustive of all responsibilities or skills required. All activities are essential for ADA compliance.

Who We Are

TD is a leading global financial institution, the fifth largest bank in North America, serving over 27 million households and businesses worldwide. With over 95,000 colleagues, we are committed to delivering legendary customer experiences, guided by our vision to Be the Better Bank and our purpose to enrich lives. We prioritize customer experience, innovation, and employee development to support your growth within the organization.

Our Total Rewards Package

Our Total Rewards reflect our investment in colleagues' financial, physical, and mental well-being, including salary, incentives, health benefits, retirement plans, paid time off, discounts, and career development programs. Learn more about our offerings.

Additional Information

We support your career growth through development conversations, training, and mentorship programs. We provide comprehensive onboarding and training to ensure your success. Our hiring process involves outreach and communication via email or phone. TD Bank is an equal opportunity employer and offers accommodations for applicants with disabilities. Contact [e-mail] for assistance.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking