Teller I (SEASONAL)

Ameris Bancorp; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Teller I for a seasonal role in Atlanta. This entry-level position focuses on delivering exceptional customer service while accurately processing transactions and handling cash. You'll engage with customers to identify their needs, promote banking products, and assist team members. This role offers a unique opportunity to develop your banking skills in a supportive environment, contributing to the team's success while ensuring customer satisfaction. If you're passionate about service excellence and eager to grow in the financial sector, this role is perfect for you.

Qualifications

• 1+ years of customer service experience, preferably in cash handling or sales.
• Completion of Teller training program with passing score.

Responsibilities

• Provide prompt, professional customer service and operate the teller drawer.
• Identify customer needs and make referrals within the branch.

Skills

Customer Service

Cash Handling

Sales Skills

Communication Skills

PC Proficiency

Education

High School Diploma or GED

Bachelor's Degree in Finance or Related Field

Tools

Google Docs

Microsoft Office

Job description

Join to apply for the Teller I (SEASONAL) role at Ameris Bancorp.

Responsible for providing prompt and efficient customer service, operating the teller drawer, and accurately processing transactions. Responsible for identifying customer needs, cross-sell and up-sell opportunities, and making referrals within the branch. Provide assistance to team members and perform complex, specialized transactions. Performs other projects and duties as assigned.

Essential Functions, Duties, And Responsibilities

1. Provide prompt, professional customer service to customers and prospective customers.
2. Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
3. Work to understand the root causes of complex customer service issues and identify and implement resolutions.
4. Achieve defined sales and service goals.
5. Maintain a working knowledge of banking products and promotions.
6. Perform accurate transactions, balance each day, and verify cash totals.
7. Scan daily proof work to the remote capture machine.
8. Identify customer needs, cross-sell and up-sell opportunities, and make referrals within the branch.
9. Ensure adequacy of currency and coin supply.
10. Provide backup support to other branches as needed.
11. Assist and train colleagues and serve as a mentor if applicable.
12. Perform all sales and service functions of the branch as needed.
13. Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
14. Always act in the best interest of the customer when offering additional products and services.

Required Knowledge, Skills, And Competencies

• Ability to perform accurate transactions.
• Successful completion of Teller training program and passing score on the post-test.
• Commitment to customer service excellence and ability to meet or exceed sales and service objectives.
• Strong written and verbal communication skills.
• Intermediate proficiency in PC, Google Docs, and Microsoft Office products.

Industry and Work Experience

• At least 1 year of customer service experience.
• Cash handling or sales experience preferred.

Academic Qualifications

• High school diploma or GED required.
• Bachelor's degree in finance or related field preferred.

Additional Details

• Seniority level: Entry level
• Employment type: Temporary