Teller I (SA)

Lone Star National Bank; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a motivated Teller I to join their team in San Antonio. This role involves delivering exceptional customer service while processing transactions and building relationships with clients. The ideal candidate will have a strong work ethic, cash handling experience, and a passion for serving others. With opportunities for growth and development, this position is perfect for someone looking to make a significant impact in their community. Join a company that values integrity and community involvement, and be part of a team that makes a difference every day.

Qualifications

• High School Diploma or GED is required.
• 1 year of cash handling and banking experience is preferred.

Responsibilities

• Process transactions accurately and efficiently while providing exceptional customer service.
• Maintain and balance the cash drawer and adhere to banking regulations.

Skills

Customer Service

Cash Handling

Sales Skills

Bilingual (English and Spanish)

Education

High School Diploma or GED

Bachelor’s degree in business or related field

Job description

Job Details

Job Location: San Antonio Medical - San Antonio, TX

Salary Range: Undisclosed

Description

SUMMARY

The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Displays passion for serving others and consistently executes exceptional quality service
• Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
• Actively contributes to help meet the banking center’s goals, as well as individual referral goals
• Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
• Performs other related duties as required and assigned

Qualifications

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• High School Diploma or GED
• Bachelor’s degree in business, marketing or related field, preferred
• An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
• (1) year of cash handling experience
• (1) year of Banking Experience
• Has the ability to learn and adapt to new information and technology platforms
• Bilingual in English and Spanish, required
• Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)

ORGANIZATION

• This position reports to the Service Manager II (SA)
• This position does not oversee other positions

TRAINING REQUIREMENTS

All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures.Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.