Teller I (PT)

Lone Star National Bank; McAllen (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Lone Star National Bank in McAllen, TX is seeking a Teller I to provide friendly, professional service while accurately processing transactions. You will build customer relationships, identify financial needs, and recommend banking solutions.

Responsibilities include balancing the cash drawer, supporting branch goals, adhering to regulatory requirements, and participating in ongoing training. Bilingual English/Spanish required; flexible Mon-Fri hours plus Saturday rotation.

Qualifications

• High school diploma or GED.
• Prior cash-handling experience required.
• Demonstrated ability to retain, recall, and apply detailed procedural information.
• Bilingual in English and Spanish required.
• Must be able to work flexible hours Mon-Fri and Saturday rotation.

Responsibilities

• Provides a welcoming environment and communicates professionally with customers and team members.
• Performs routine teller transactions including deposits, withdrawals, transfers, loan payments, and check cashing.
• Maintains and balances the cash drawer by accounting for cash received and disbursed.
• Contributes to banking center goals and individual referral goals.
• Adheres to all rules, regulations, and internal controls related to teller operations.
• Participates in training and bank programs as necessary.
• Keeps up-to-date on risk controls, loss prevention, and reporting suspicious activity.
• Complies with federal and state laws, bank policies, and internal audit controls.
• Maintains knowledge of BSA/OFAC/USA Patriot Act/CIP/AML requirements.
• Performs other related duties as required.

Skills

Cash handling

Bilingual English/Spanish

Attention to detail

Multi-tasking

Reliability

Education

High school diploma or GED

Job description

Summary

The

Essential Duties

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Displays passion for serving others and consistently executes exceptional quality service
• Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
• Actively contributes to help meet the banking center’s goals, as well as individual referral goals
• Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
• Performs other related duties as required and assigned

Description

Summary

The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions

Essential Duties

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Displays passion for serving others and consistently executes exceptional quality service
• Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
• Actively contributes to help meet the banking center’s goals, as well as individual referral goals
• Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
• Performs other related duties as required and assigned

Qualifications

QUALIFICATIONS

• High school diploma or GED
• Prior cash-handling experience required
• Demonstrated ability to retain, recall, and consistently apply detailed procedural information
• Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
• Ability to follow multi-step processes and exercise judgment within established guidelines
• Strong reliability, accountability, and integrity when handling cash and confidential information
• Bilingual in English and Spanish required
• Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)

ORGANIZATION

• This position reports to the Service Manager
• This position does not oversee other positions

Training Requirements

All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.