Teller I - Lancaster Branch

Alden State Bank; Village of Lancaster (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the banking sector is seeking a dedicated Teller I for their Lancaster Branch. This entry-level position offers a fantastic opportunity to engage with customers, support financial transactions, and contribute to the smooth operation of the branch. Ideal candidates will possess strong analytical and communication skills, along with a commitment to providing exceptional service. Join a team that values professionalism and customer satisfaction while gaining valuable experience in the finance and sales functions. If you are eager to start your career in banking, this role is perfect for you!

Qualifications

• High school diploma or equivalent with emphasis in business or accounting.
• Customer service or prior banking experience preferred.

Responsibilities

• Support paying and receiving functions of the community office.
• Greet and serve customers courteously.
• Accept deposits, verify transactions, and research errors.

Skills

Reading skills

Writing skills

Analytical skills

Mathematics skills

Communication skills

Interpersonal skills

Eye-hand coordination

Ability to operate office machines

Ability to lift 50 lbs

Visual skills

Auditory skills

Education

High school diploma or equivalent

Job description

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Basic Qualifications

• Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum.
• Skills: Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communication and interpersonal skills; good eye-hand coordination; ability to operate office machines; ability to lift approximately 50 lbs.; visual and auditory skills.
• Experience: Customer service or prior banking experience preferred.
• Work Schedule: In-office role, required to be on site five to six days a week, including Saturdays, depending on schedule.

General Responsibilities

Support the paying and receiving functions of the community office, coordinate work within the department and with other departments, report to supervisor, and respond to inquiries.

Essential Duties

• Greet and serve customers courteously.
• Identify new business opportunities and refer customers accordingly.
• Accept deposits, verify transactions, and research errors.
• Cash checks within authority, accept utility bill payments, sell cashier’s checks and money orders.
• Handle loan payments, safe deposit box rents, night and mail deposits.
• Maintain cash levels, prepare daily cash reports, and balance cash drawer.
• Prepare reports, process manual transactions, and manage supplies.
• Coordinate with other staff to ensure smooth operations.
• Follow laws and policies to promote a harassment-free environment and comply with regulations.
• Report and respond to inquiries from supervisors, customers, and staff.

Ancillary Duties

• Provide safe deposit services, support non-paying activities, and service ATMs as needed.
• Verify and wrap coins for vault cash control.

Equal Employment Opportunity Policy

We provide equal opportunities regardless of race, color, religion, sex, marital status, genetic predisposition, national origin, age, disability, veteran status, or other protected status, in accordance with applicable laws.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking