Teller I {Huguenot} PT 20 Hours

TD; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Teller I, where you will provide exceptional customer service by processing a variety of financial transactions. This role emphasizes delivering a legendary customer experience while handling both routine and complex transactions. You will engage with customers face-to-face, offering tailored financial solutions and ensuring their needs are met. If you thrive in a fast-paced environment and possess strong communication and organizational skills, this opportunity is perfect for you. Become a vital part of a team that values customer satisfaction and operational excellence.

Qualifications

• 6 months+ related experience preferred.
• Ability to function in a fast-paced and changing environment.

Responsibilities

• Deliver a Legendary Customer experience in the Store.
• Process Teller transactions and service Customer accounts.
• Resolve problems independently and escalate issues as needed.

Skills

Organizational Skills

Detail-oriented

Communication Skills

Problem Resolution

Education

High School Diploma or GED

Job description

The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.

Responsibilities

• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Resolves problems independently, escalating more difficult issues to management
• Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
• Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
• Adheres to safe deposit box procedures/operations and guidelines
• Services both lobby and drive-thru Customers

Minimum Requirements

• High school diploma or GED
• 6 months+ related experience preferred
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear and consistent