Teller I — Elevate Customer Banking Experience

Union Bank of Michigan; Grand Rapids (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Union Bank of Michigan is seeking a Teller I to enhance customer experience by processing transactions, resolving inquiries, and referring customers to appropriate services. Responsibilities include maintaining cash integrity, assisting customers with banking needs, and supporting branch operations. The ideal candidate should have a high school diploma, strong interpersonal skills, and prior customer service experience. This role is primarily on-site in Grand Rapids, Michigan and may require traveling to different branches as needed.

Qualifications

• Successful completion of the 90-Day Teller Certification.
• Good interpersonal skills including listening and communication.
• Ability to retain confidential information.

Responsibilities

• Provide best in class customer experience during transactions.
• Promote good customer experiences and knowledge of account ownership.
• Process various transactions including check cashing and deposits.

Skills

Interpersonal skills

Customer service skills

Attention to detail

Professional phone etiquette

Education

High school diploma or equivalent

Job description

Union Bank of Michigan is seeking a Teller I to enhance customer experience by processing transactions, resolving inquiries, and referring customers to appropriate services. Responsibilities include maintaining cash integrity, assisting customers with banking needs, and supporting branch operations. The ideal candidate should have a high school diploma, strong interpersonal skills, and prior customer service experience. This role is primarily on-site in Grand Rapids, Michigan and may require traveling to different branches as needed.