Teller I - Downtown

ADP, Inc.; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Community First Credit Union is seeking a Teller I for the Downtown location in Jacksonville, FL. This role focuses on handling transactions accurately, delivering exceptional service, and building relationships with members to identify needs.

The Teller will promote banking products and services, support branch goals, and work in a diverse, fast-paced environment. High school diploma or GED preferred; cash handling and Microsoft Office experience beneficial.

Qualifications

• Strong interpersonal and communication skills to build trust with members and colleagues.
• Ability to meet sales and service goals in a fast-paced environment.
• Basic knowledge of financial products and services and how to promote them to members.

Responsibilities

• Assist members with transactions accurately and efficiently.
• Provide world-class service and build primary member relationships.
• Promote value-added products and services through referrals.

Skills

Interpersonal skills

Customer service

Sales skills

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

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Teller I - Downtown

Downtown Regular Full-Time Clerical Jacksonville, FL, US

Role:

The Teller position is responsible for the tactical initiatives of Community First Credit Union as they relate to building member primary relationships, providing world-class service while achieving individual and branch goals. The Teller's primary responsibility is to build positive relationships with members while offering solutions for their financial needs by processing transactions accurately and efficiently. A Teller is to provide solutions by identifying opportunities to build and deepen relationships with members and non-members by promoting value added products, services and solutions.

Qualifications/Minimum Requirements:

Qualified candidates must be recognized as enthusiastic and professional individuals who adapt well to change and consistently exceed goals. The ideal candidate displays passion, excitement and optimism of team and members while working well with a variety of personalities in a diverse environment.

An applicant must have effective interpersonal skills including the ability to meet sales and service standards while working in a fast- paced environment under time constraints in a rapidly changing environment. This person must also have some knowledge of the financial services industry and excel at representing credit union products and services. Preferred Qualifications: It is preferred for candidates to have cash handling experience in a sales/service role within other types of retail business with the ability to drive results through effective referrals of products and services.

Highly qualified candidates have knowledge of financial industry concepts, products, policies and regulations while remaining flexible with the ability to adapt to a rapidly changing environment.

A candidate with proven success in a competitive sales environment within the financial services industry is desired.

Education and/or Experience: High school diploma or general education degree (GED) is preferred; equivalent experience may substitute as appropriate. Computer Skills: To perform this job successfully, an individual should have knowledge of current technology including Microsoft Office Suite. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Community First Credit Union is an Equal Opportunity Employer M/F/D/V