Teller I: Cash Handling & Customer Service

Prosperity Bank; Groves (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Prosperity Bank is seeking a Full Time Teller in Groves, TX. You will process deposits and withdrawals, cash checks, and balance cash daily while delivering outstanding customer service and promoting bank products.

You will maintain privacy of customer information, operate the online teller terminal, and build professional relationships with clients. The role requires at least one year of cash handling experience and a neat, professional appearance.

Qualifications

• High school graduate or equivalent.
• Understanding of Bank operations preferred.
• One year of related experience and cash handling required.
• Good typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.

Responsibilities

• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
• Represents the bank in a courteous and professional manner.
• Receives and processes deposits.
• Receives and processes loan payments.
• Cashes checks and other negotiable instruments for clients.
• Examines documents for endorsements and negotiability.
• Processes transfers between accounts.
• Sells traveler’s checks, official checks, and money orders.
• Processes credit card cash advances.
• Verifies and balances cash daily.
• Detects and resolves discrepancies promptly.
• Offers other Bank products to meet customer needs and strengthen the relationship.
• Has no more than one proof error within a 30-day period.
• Follow Teller procedures consistently and adheres to compliance requirements.
• Other duties as assigned.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
• Ensures that client requests and inquiries are promptly resolved.
• Operates online teller terminal.
• Maintains privacy of customer information.
• Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining coordination with area personnel and management.
• Assists area personnel as required.
• Assists with training or orientation as needed.
• Keeps supervisor informed of area activities and problems.
• Completes required reports and records accurately and promptly.
• Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Assumes responsibility for related duties as required or assigned.
• Performs night drop functions as assigned.
• Performs related clerical duties as assigned.
• Ensures that work areas are clean, secure, and well maintained.
• Cross sells Bank products and services.

Skills

Typing skills

Customer service

Professional appearance

Cash handling

Education

High school diploma

Tools

WITS/Wires

IVIEW

DNA Standard/UX

Product Knowledge

Dual Control

Job description

Prosperity Bank is seeking a Full Time Teller in Groves, TX. You will process deposits and withdrawals, cash checks, and balance cash daily while delivering outstanding customer service and promoting bank products.

You will maintain privacy of customer information, operate the online teller terminal, and build professional relationships with clients. The role requires at least one year of cash handling experience and a neat, professional appearance.