Teller I: Cash & Customer Service Pro

Happy State Bank; Heber Springs (AR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Happy State Bank is seeking a Teller I to handle cash transactions, balance teller stations, and assist customers with inquiries. The role involves promoting bank products and ensuring accurate cash handling and security standards.

The ideal candidate will have a high school diploma or GED, strong math and communication skills, and the ability to work flexibly at different locations within the region. Training on compliance and product knowledge will be provided.

Qualifications

• Must have high school diploma or GED.
• Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
• Must have basic math skills and 10-key
• Must have cash handling experience in a business environment
• Must be able to maintain a positive, friendly and professional attitude and appearance
• May be required to work an alternative location within the region or market

Responsibilities

• Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Assists customers with inquiries in person or by telephone.
• Cross sells bank products and services.
• Assists with balancing Vault, ATM, Night Drop, and Coin Machine.
• Exercise judgment when applying holds and making check cashing decisions.
• Cross train to be available to open basic new consumer accounts.
• Adheres to work schedule. Must be flexible in availability for work schedule.
• The ability to work in a constant state of alertness and in a safe manner.

Skills

Cash handling

Communication

Math skills

Critical thinking

Education

High school diploma or GED

Job description

Happy State Bank is seeking a Teller I to handle cash transactions, balance teller stations, and assist customers with inquiries. The role involves promoting bank products and ensuring accurate cash handling and security standards.

The ideal candidate will have a high school diploma or GED, strong math and communication skills, and the ability to work flexibly at different locations within the region. Training on compliance and product knowledge will be provided.