Teller I - 0HS68185969

Luzerne Bank; Sugarloaf Township (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank is seeking a Teller I to join their team. This entry-level, full-time position involves processing customer transactions, maintaining records, and providing excellent customer service. Opportunities for career growth and referrals are available. Ideal candidates will have strong communication skills and a detail-oriented approach.

Qualifications

• Minimum 6 months retail cash handling and customer service experience.

Responsibilities

• Accurately process customer transactions and maintain precise records.
• Develop and expand customer relationships by referring bank products.
• Ensure compliance with laws and organizational policies.

Skills

Reading

Writing

Grammar

General Math

Verbal Communication

Interpersonal Skills

Customer Service

Detail-Oriented

Technology Proficiency

Education

High School Diploma or GED

Job description

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Description/Responsibilities

Basic Qualifications

• Education/Training: A high school diploma or equivalent (GED).
• Skills: Proficient reading, writing, and grammar skills; general math skills; proven verbal communication and interpersonal skills; superior customer service skills; detail-oriented with the ability to function in a fast-paced environment; proficient with internet user-level technology.
• Experience: Minimum of six (6) months of retail cash handling and customer service experience.

General Responsibilities

Responsible for accurately and efficiently processing a variety of customer transactions; keeps precise records of money and negotiable instruments involved in various transactions; develops and expands new and existing customer relationships by referring Bank products and services; provides assistance and responds to customer questions and concerns; coordinating work within the branch, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Essential Duties

• Performs a variety of duties to support the accurate and efficient processing of customer transactions, including providing excellent customer service, receiving deposits, verifying cash and endorsements, processing withdrawals, accepting payments, and more.
• Ensures teller station is properly supplied and balances cash drawer daily.
• Prepares daily settlement and proof of cash transactions; maintains knowledge of all retail banking products and services.
• Promotes customer relationships by suggesting additional products and services, referring customers to appropriate staff, and utilizing CRM tools.
• Supports compliance with laws and organizational policies, including Bank Secrecy Act, BSA, and other regulatory requirements.
• Participates in team activities and supports a safe, respectful work environment.

Ancillary Duties

• May provide safe deposit services, support new account openings, balance ATM machines, and perform other supportive tasks as needed.

Job Location

Assigned branch location; may assist at other locations as assigned.

Equipment/Machines

• Telephone, teller scanner, calculator, copier/scanner/fax/printer, computer, coin machine, currency verifier, combination lock, ATM.

Additional Information

Position is entry level, full-time, in the banking industry, with opportunities for referrals and career growth.