Teller I

pinnbank; Wyoming (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Pinnbank seeks a friendly Teller to provide quality service and develop long-term customer relationships. You will receive and pay money to customers and maintain accurate records of deposits, withdrawals, and negotiable instruments.

Responsibilities include greeting customers, handling deposits and withdrawals, assisting with safe deposit access, processing mail and night drop transactions, and balancing the teller drawer.

Qualifications

• Ability to handle cash transactions accurately and securely.
• Strong customer service and communication skills.
• Basic math functions including addition, subtraction, multiplication and division.
• Maintain confidentiality of client information.
• Strong team player with reliable attendance.

Responsibilities

• Greets customers and handles deposits, withdrawals, checks cashing, loan payments, and negotiable instruments.
• Assists in granting access to safe deposit boxes when needed.
• Processes mail and night drop transactions.
• Maintains files such as signature cards, night deposit log, and mail log.
• Balances teller drawer at end of shift and completes wrap-up tasks.
• Performs other duties as assigned by supervisor.
• Maintain regular attendance and flexible hours, including weekends if needed.

Skills

Cash handling

Customer service

Basic math

Confidentiality

Team player

Education

High school diploma or equivalent

Job description

GENERAL SUMMARY

Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions.

RESPONSIBILITIES AND DUTIES

1. Greets customers and handles paper and cash transactions including but not limited to deposits, withdrawals, cashing checks, accepting loan payments, and sale of negotiable instruments.
2. Assists in granting customers access to safe deposit boxes when necessary.
3. Processes mail and night drop transactions.
4. Maintains files as required including signature cards, night deposit log and mail log.
5. Balances teller drawer at the end of each shift and other wrap up work that may be necessary.
6. Performs other related duties as assigned by supervisor.
7. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends).

KNOWLEDGE, SKILL, AND ABILITIES

• Knowledge of bank products, policies, and procedures.
• Knowledge of general banking principles preferred with willingness to participate in educational opportunities.
• Knowledge of basic math functions such as addition, subtraction, multiplication and division.
• Skill in communicating with clients and co-workers in courteous and professional manner.
• Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
• Ability to maintain a high level of confidentiality.
• Ability to demonstrate accuracy and efficiency in a high-paced environment.
• Ability to function as a team player.

EDUCATION AND EXPERIENCE

• High school graduate or equivalent.
• The courses as outlined in the Teller Career Path Guidelines are required to be completed within the 90-day Probation Period after job acceptance.

PHYSICAL REQUIREMENTS

NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.