Teller I

CEN; Vilonia (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

CEN in Vilonia, AR is seeking a Teller I to perform cash transactions, balance teller station, assist customers in person or by phone, and cross-sell bank products. The role emphasizes accuracy, efficiency, and adherence to policies.

Qualifications include a high school diploma or GED, 0–6 months related experience or training, ability to handle money and 10-key, good math and communication skills, and willingness to work flexible shifts and potentially relocate within the region.

Qualifications

• Must have a high school diploma or GED.
• Cash handling experience in a business environment.
• Basic math and 10-key proficiency.
• Ability to communicate information clearly to customers.

Responsibilities

• Receive, pay out cash, and handle negotiable items including deposits and transfers.
• Set up, close and balance teller station.
• Cross-sell bank products and services.
• Assist customers with inquiries in person or by phone.
• Maintain neat, well-stocked teller area.
• Adhere to bank policies and procedures.
• Assist with balancing Vault, ATM, Night Drop, and Coin Machine.
• Perform scanning of bank documents and proof work.

Skills

Cash handling

Communication skills

Mathematical skills

Critical thinking skills

Education

High school diploma or GED

Tools

10-key

Job description

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the banks growth bank by promoting and cross-selling bank products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Assists customers with inquiries in person or by telephone.
• Maintains neat and well‑stocked teller area.
• Cross sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Lift coin bags up to 50 lbs.
• Assists with balancing Vault, ATM, Night Drop, and Coin Machine.
• Assists with proper scanning of bank documents and proof work.
• Exercise judgment when applying holds and making check cashing decisions.
• Cross train to be available to open basic new consumer accounts.
• Adheres to work schedule. Must be flexible in availability for work schedule.
• Maintains positive, friendly and professional attitude and appearance.
• May be required to work an alternative location within the region or market.
• The ability to work in a constant state of alertness and in a safe manner.
• Completes required BSA/AML training and other compliance training as assigned.
• Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out simple multi‑step instructions. Ability to deal with standardized situations with limited variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

None

ADDITIONAL INFORMATION

• Must have a high school diploma or general education degree (GED).
• Must be able to effectively communicate information and respond to questions in person‑to‑person and small group situations.
• Must have basic math skills and 10‑key.
• Must have cash handling experience in a business environment.
• Must be able to maintain a positive, friendly and professional attitude and appearance.
• May be required to work an alternative location within the region or market.

END OF DESCRIPTION

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.