Teller I

Elkhorn Valley Bank and Trust; Norfolk (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health savings contribution

Retirement contribution

Paid holidays

Paid sick/vacation days

Health benefits on hire date

Job summary

Elkhorn Valley Bank & Trust in Norfolk, NE is seeking a full-time Teller to serve as the primary contact for customers and non-customers, handling daily transactions and promoting bank products. You will balance drawers, process deposits and withdrawals, and provide accurate, friendly service.

The role requires strong cash handling, math, and communication skills, with a focus on accuracy, reliability, and teamwork. Competitive benefits accompany this position.

Qualifications

• Excellent customer service and interpersonal skills
• Proficient data entry and keyboarding skills
• Clear verbal and written communication abilities
• Basic math, cash handling, and accuracy in transactions
• Ability to balance a cash drawer and reconcile transactions
• Strong attention to detail and organizational skills
• Team-oriented, honest, with good time management and integrity
• Ability to solve problems and resolve conflicts in a banking context

Responsibilities

• Open and close the bank.
• Provide excellent customer service to customers and non-customers.
• Answer questions or guide customers to appropriate colleagues.
• Perform general teller duties: balance drawer, deposits, cash checks, issue monetary instruments, process payments, redeem savings bonds, issue gift cards, order checks and debit cards.
• Complete reports and logs (e.g., monetary check log; CTRs and SARs).
• Handle WSUDs and stop payments; manage TOD load/balance.
• Perform other duties as assigned.

Skills

People skills

Data entry

Communication

Basic math

Cash handling

Attention to detail

Teamwork

Problem solving

Education

High school diploma or equivalent

Cash handling experience

Job description

At Elkhorn Valley Bank & Trust, we offer competitive compensation, comprehensive benefits, and opportunities for career growth. We thank you for your interest in employment with our organization where our mission is to make a difference in the lives of our customers, our co-workers, & our communities.

Comprehensive Benefit Package for full-time, new employees includes:

• 100% Employer Paid Health Insurance (Employee & Dependent)
• Up to $3750 in Annual Health Savings Contribution
• Generous Retirement Contribution – No Employee Match Required
• 12 Annual Paid Holiday Days
• 19 Annual Paid Sick/Vacation Days
• Eligibility for Health Benefits on hire date
• and so much more!

Teller (Full-time) - Norfolk, NE locations

Our bank tellers serve as the primary point of contact for customers and non-customers and provide outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.

Core Job Responsibilities:

1. Open and close the bank.
2. Provide great customer service to all customers and non-customers.
3. Answer customer questions or guide them to the people who can.
4. Complete general teller duties:
5. Balance drawer;
6. Make consumer and commercial deposits;
7. Cash checks for both customers and non-customers;
8. Issue monetary instruments;
9. Perform withdraw transactions;
10. Process credit card payments and loan payments;
11. Redeem savings bonds;
12. Issue gift cards;
13. Order checks and debit cards.
14. Fill out necessary reports and logs – for example, monetary check log; CTRs and SARs.
15. Fill out proper paperwork for WSUDs and stop payments and handle them correctly.
16. Load and balance TOD.
17. Perform all other duties as assigned.

What skills are we looking for in a candidate?

• Exceptional people skills/customer service skills
• Computer knowledge/data entry and typing skills
• Communication skills both verbal and written
• Basic accounting and math skills
• Cash handling and ability to maintain a cash drawer
• Attention to detail and organizational skills
• Teamwork, honesty, time management and integrity
• Problem solving and conflict resolution skills

Education/Experience

• High school diploma or equivalent is preferred.
• Previous experience working directly with public and handling cash is preferred.

Working environment

• Indoor work – not exposed to outdoor elements or hazards
• Prolonged standing and working on a computer
• Must be able to lift up to 15 lbs at a time occasionally and up to 50 lbs rarely.

This document describes the position currently available. It is not an employment contract. Elkhorn Valley Bank & Trust reserves the right to modify job duties or job descriptions at any time.

Member FDIC. Equal Housing Lender. Equal Opportunity Employer.