Teller I

Davita Inc.; Lincoln (NE); On-site; USD 30,000 - 40,000; Part time

Job summary

Une banque dynamique recherche un(e) Associate de centre bancaire pour fournir un excellent service client en traitant les transactions financières. Ce rôle crucial nécessite un diplôme d'études secondaires ainsi que des compétences en mathématiques de base. Le candidat idéal doit être motivé et être capable de travailler en équipe, tout en respectant les politiques de sécurité de la banque.

Qualifications

• 0 à 6 mois d'expérience ou formation liée.
• Connaissance préférée de la banque ou de la gestion de trésorerie.
• Compétent avec ordinateurs de bureau/ordinateurs portables et logiciels de base.

Responsibilities

• Fournir un service à la clientèle exemplaire et traiter les transactions financières.
• Représenter la banque de manière courtoise et professionnelle.
• Se conformer à toutes les politiques et réglementations bancaires.

Skills

Customer Service

Basic Math Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked in the top ten in Forbes Best Bank four years in a row. Join our team of customer service experts today!

General Description

Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provides exemplary customer service. Processes a variety of financial transactions in a timely and accurate manner. Maintains security of assigned cash, balancing each day's transactions and verifying cash totals.

Essential Duties and Responsibilities

1. Represent the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. (Approximately 20%)
2. Refer customers to appropriate Great Southern services and products; meets or exceeds referral expectations. Uses CRM program accurately. (Approximately 20%)
3. Balance each day's transactions and verify cash totals; locate and document cash differences. Meets or exceeds balancing expectations. (Approximately 20%)
4. Process all transactions efficiently and accurately; meet or exceed POD error expectations. (Approximately 15%)
5. Maintain confidentiality of customer account information, security alarm codes, and general codes. Implement bank security policies and procedures; attend annual BSA and Security training. (Approximately 10%)
6. Ensure full compliance with all bank policies, procedures, and applicable banking regulations. (Approximately 15%)
7. Maintain regular attendance, punctuality, and professional appearance. Communicate clearly via various methods. Adhere to all policies, regulations, and laws including BSA/AML.
8. Perform any other related duties as required or assigned.

Education and Experience Requirements

• High school diploma or GED
• 0 to 6 months of related experience or training
• Prior banking or cash handling experience preferred
• Proficient with desktop/laptop computers and basic software (PowerPoint, Excel, Word)
• Basic math skills (add, subtract, multiply, divide)

At Great Southern Bank, we accommodate reasonable requests. Contact Human Resources at 417-895-4509 for assistance during the application process.

We are an Equal Opportunity Employer, treating all candidates and employees equitably regardless of race, color, sex, religion, national origin, age, disability, veteran status, gender identity, sexual orientation, pregnancy, or other protected status.

Work hours: Monday - Friday 8:00 AM - 5:30 PM; Rotating Saturday 9:00 AM - 1:00 PM

Total Hours: 20-25

Location Code: 5551