Teller I

Bank of Bird-in-Hand; Intercourse (PA); On-site; USD 29,000 - 45,000; Full time

Job summary

A leading banking institution is seeking a 'Teller I' to join their team in Intercourse, PA. The role involves handling customer transactions efficiently and providing excellent service in a welcoming office environment. Ideal candidates will possess a strong background in customer service and cash handling, ensuring compliance with all bank policies while meeting customer needs.

Benefits

Equal Opportunity Employer

Qualifications

• Minimum cash handling and customer service experience required.
• High School Diploma or equivalent necessary.

Responsibilities

• Receive and pay out money while keeping accurate transaction records.
• Answer customer inquiries regarding accounts and services.
• Process deposits and withdrawals, ensuring compliance with banking policies.

Skills

Customer Service

Cash Handling

Attention to Detail

Education

High School Diploma or equivalent

Job description

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Main Function Summary

The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The teller responds to questions concerning customer accounts, both in-person and on the phone, and meets the needs of customers by providing quality service.

Job Title

Teller I

Reports To

Head Teller

Department

Retail

Job Classification

Non-Exempt

Direct Reports

None

Main Function Summary

The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The teller responds to questions concerning customer accounts, both in-person and on the phone, and meets the needs of customers by providing quality service.

Education And Experience

• A minimum of cash handling experience and/or customer service experience.
• High School Diploma or equivalent.
  
  

Job Description

Essential Duties

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
• Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Recognize opportunities to refer clients for additional products.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Count and roll loose coins.
• Issues cashier's checks.
• Accept loan payments: verify payment amount and issue receipts.
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Ensure teller station is properly supplied.
• Close accounts when requested.
• Adherence to destruction procedures for confidential shred materials.
• Balance drawer daily, including periodic batching of cashed checks.
• Maintain appropriate currency logs.
• Follow all bank policies and procedures
• Accurately and independently count currency.
• 10%-15% travel between branches as necessary for professional development or staffing needs.
• Perform other duties as required.
  
  

Environment/Physical Demands

**Environment**

• Office environment conditions.
  
  

**Physical**

• Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job
• Ability to perform repetitive movements including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job
• Digital dexterity and eye/hand coordination in the operation of office equipment
• Light to moderate lifting and carrying of supplies, files, etc.
• Capable of learning to use typical office equipment.
• Performing simple to moderately complex mathematical calculations.
  
  

***Equal Opportunity Employer***

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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